Our client in Tampa, FL is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.
Our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.
A Typical Day
The Mortgage Closer will be responsible for supporting the Closing function within multiple Channels. As the Mortgage Closer, you will act as a key contributor to ensure timely closings of mortgage loans while ensuring efficient and effective processes are followed while meeting customer service objectives.
The Mortgage Closer will:
- Prepare Closing Documents, including the balancing of the Initial and Final Closing Disclosure
- Be detail oriented while delivering exceptional customer service
- Actively engage with various parties to the transaction, including both internal and external resources
- Handle routine calls, emails and/or chat responses
- Execute daily work queues and escalate as needed Perform other related duties as required and assigned
- Demonstrate behaviors which are aligned with the organizations desired culture and values
What You'll Bring
- Associates degree or equivalent work experience
- Closing experience preferred, Mortgage industry experience required
- Understanding of investor requirements and regulatory standards
- A passion for helping customers achieve their financial and homeownership goals
H
Harrison National Employment, LLC (Archwell Holdings, LLC)