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Monitoring Consultant (BSM Suite, OMI, Site Scope and NNMI)

Tech Tammina

Memphis, TN

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JOB DETAILS
SKILLS
Automation, Business Processes, Business Services, Change Management, Communication Skills, Consulting, Data Management, Data Recovery, Detail Oriented, Documentation, Financial Reporting, Hewlett-Packard Product Family, Hewlett-Packard Software, IBM DB2, Incident Management, Interpersonal Skills, Leadership, Operations Management, Oracle Database, People Management, Presentation/Verbal Skills, Process Development, Reporting Dashboards, SNMP (Simple Network Management Protocol), SQL (Structured Query Language), Scripting (Scripting Languages), Service Level Agreement (SLA), Writing Skills
LOCATION
Memphis, TN
POSTED
2 days ago
Monitoring Consultant (BSM Suite, OMI, Site Scope and NNMI)

Skill Requirements for Lead (on-site in Memphis):

  • In-depth knowledge of HP BSM Software Suite:
  • Business Service Management and/or Operations Manager
  • SiteScope
  • Business Process Monitor
  • SNMP based monitoring tools is a plus
  • Multiple scripting languages is a plus
  • HP Service Manager experience is a plus
  • Monitoring Automation skills– Configure Operations Agent and OMI to SiteScope
  • In-depth UCMDB and UD skills
  • Experience in integrating with HP Service Manager in the following modules: Incident Management Module, Problem Management Module, and Change Management Module
  • Experience developing and documenting processes, procedures, and policies for tool usage and integration
  • Knowledge and experience with configuring alerts, dashboards and ad-hoc reports
  • Strong understanding of service level management (SLAs, SLRs, etc)
  • Determine and document tool backup and recovery procedures
  • Experience with data management tools and databases (e.g., Oracle, DB2, SQL)

Other desirable Skills:

  • Strong interpersonal and communications skills
  • Ability to relate to a diverse group of people including technical and development personnel, management, business customers, and vendors in a constructive and effective manner.
  • Solid technical background coupled with desire and ability to grasp skills quickly, combined with deep attention to detail along with excellent verbal and written communication skills

About the Company

T

Tech Tammina