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Monitoring and Observability Engineer

Veterans Sourcing Group

  • Pittsburgh, PA
  • 30+ days ago

    Highlights

    Ability to code in one or more of the following languages for instrumentation, custom telemetry, SDK integration, and tooling automation:Java: Implementing Open Telemetry SDKs/agents, custom instrumentation, and APM tagging; building synthetic test harnesses. Implement network performance monitoring, path visibility, and internet/extranet testing using NPM tools (e.g., ThousandEyes, NetScout); leverage infrastructure monitoring platforms (e.g., SolarWinds) for device and service health.

    Numbers & Facts

    LocationPittsburgh, PA

    Description

    Job Title: Monitoring and Observability Engineer
    Duration: 12+ Months (Possible extension)
    Location: Pittsburgh, PA 15258
    Onsite Role (4 days a week)
    Alternate Location: Lake Mary, FL 32746 or New York, NY 10286

    Responsibilities:
    • Seeking a skilled Cloud Monitoring and Observability Engineer (Azure) engineer to design, implement, and optimize end-to-end monitoring and observability solutions for a mission-critical application deployed in the Azure environment.
    • The ideal candidate has hands-on experience with enterprise monitoring tools—such as AppDynamics, Thousand Eyes, NetScout, and SolarWinds (or equivalent alternatives)—and a strong background in building scalable, secure, and compliant observability stacks for cloud deployments.
    • Will collaborate closely with application engineering, cloud platform, network, and security teams to ensure comprehensive coverage across application, infrastructure, and network layers
    • Design and implement end-to-end monitoring, alerting, and observability for an Azure-hosted application across application, infrastructure, network, and user experience layers.
    • Configure, integrate, and maintain enterprise monitoring platforms to deliver actionable telemetry, performance baselines, and SLA/SLO tracking.
    • Build dashboards, health checks, synthetic tests, and alerting workflows; optimize alert fidelity to minimize noise and improve signal-to-noise ratio.
    • Establish and document telemetry standards (metrics, logs, traces), data collection strategies, and service-level indicators (SLIs) aligned to reliability objectives (SLOs).
    • Integrate Azure-native services (Azure Monitor, Log Analytics, Application Insights) with enterprise tools to provide unified visibility and correlation.
    • Implement network performance monitoring, path visibility, and internet/extranet testing using NPM tools (e.g., ThousandEyes, NetScout); leverage infrastructure monitoring platforms (e.g., SolarWinds) for device and service health.
    • Instrument applications with APM tools (e.g., AppDynamics, Dynatrace, New Relic) for business transaction monitoring, dependency mapping, and root-cause analysis; tune anomaly detection and policy thresholds.
    • Collaborate with DevOps/SRE teams to embed monitoring into CI/CD and infrastructure-as-code patterns; ensure new services adhere to observability standards.
    • Define runbooks and escalation paths; support incident response and post-incident reviews with data-driven insights and remediation recommendations.
    • Ensure monitoring solutions meet applicable security and compliance requirements; support audit requests with clear documentation and evidence.
    • Conduct capacity and performance trend analysis; recommend optimization, right-sizing, and resilience improvements.
    • Provide knowledge transfer, documentation, and training on monitoring tools, best practices, and operational workflows.
    Education/Experience:
    • 5+ years implementing enterprise monitoring/observability for cloud or hybrid environments, including mission-critical applications.
    • Demonstrable expertise with at least one tool in each category (or equivalent), including production deployments, advanced configuration, and operational use:
    • Application Performance Monitoring (APM): AppDynamics, Dynatrace, or New Relic.
    • Experience instrumenting services for business transaction tracing, code-level diagnostics, service maps, and anomaly detection.
    • Ability to design APM dashboards and create alert policies with appropriate thresholds and baselines.
    • Network Performance Monitoring (NPM) / Digital Experience Monitoring (DEM): Thousand Eyes, NetScout, or Kentik.
    • Experience with synthetic tests, path visualization, packet-level analysis, and internet/WAN performance monitoring.
    • Ability to configure endpoint agents, BGP/DNS tests, and multi-hop path monitoring for user experience correlation.
    • Infrastructure Monitoring and Event Management: SolarWinds, Microsoft SCOM, Datadog, or Prometheus/Grafan.
      • Experience monitoring servers, containers, network devices, and cloud services; creating availability and capacity dashboards.
      • Proficiency with alert routing, de-duplication, and event correlation.
      • Strong Azure monitoring experience: Azure Monitor, Log Analytics (KQL), Application Insights, and integration with third-party tools.
    • Solid understanding of distributed tracing, metrics, and log aggregation; familiarity with Open Telemetry concepts and data pipelines.
    • Scripting/automation skills (PowerShell, Python, or Bash) to automate monitoring configuration, agent deployment, test creation, and reporting.
    • Networking fundamentals (DNS, BGP, HTTP, TLS, TCP/IP), CDN concepts, and WAN performance monitoring; ability to correlate app and network telemetry.
    • Experience supporting incident response and performance troubleshooting across applications, infrastructure, and network layers.
    • Excellent documentation and communication skills; collaborative mindset with engineering, operations, and security stakeholders.
    Preferred:
    • Background in regulated environments (financial services, government, healthcare) with compliance-aware monitoring design.
    • Experience with log aggregation and SIEM/SOAR platforms (e.g., Splunk, Elastic) and integration with APM/NPM tools.
    • Integration experience with ITSM platforms (e.g., ServiceNow) for incident, change, and problem management workflows.
    • Familiarity with infrastructure-as-code (ARM/Bicep/Terraform) and embedding observability into IaC patterns; experience with CI/CD integration.
    • Exposure to SRE practices (SLIs/SLOs, error budgets, reliability reviews) and capacity/performance planning.
    • Ability to code in one or more of the following languages for instrumentation, custom telemetry, SDK integration, and tooling automation:
      • Java: Implementing Open Telemetry SDKs/agents, custom instrumentation, and APM tagging; building synthetic test harnesses.
      • .NET (C#): Instrumenting ASP.NET services, configuring APM auto-instrumentation, writing custom exporters and health probes.
      • Python: Building automation scripts, collectors/exporters, synthetic tests, and integrating with monitoring APIs and SDKs.

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