Analysis Skills, Biology, BrightStor, Cataloguing, Clinical Research, Computer Maintenance, Computer Operations, Computer Systems, Customer/Client Research, Healthcare, High School Diploma, Identify Issues, Information Technology & Information Systems, Performics, Peripheral Hardware, Problem Solving Skills, Production Control, Production Systems, Quality Management, Rehabilitation Nursing, Remedy, Standard Operating Procedures (SOP), Symantec Backup Exec, Symantec NetBackup, Team Lead/Manager, Testing, Track Customer Issues