Cardiac Monitoring, Clinical Assessment, Continuous Improvement, Customer Support/Service, Financial Management, Interpersonal Skills, Knowledge Base, Microsoft Product Family, Patient Care, Philosophy, Presentation/Verbal Skills, Problem Solving Skills, Root Cause Analysis, Team Player, Telemetry, Time Management, Waveforms
Duties and Responsibilities
Essential Functions:
- Monitors assigned patients for changes to baseline cardiac rhythm, oxygenation, or other vital signs as ordered.
- Responds to alarms and/or changes from baseline in a timely manner and communicates changes promptly to direct care staff.
- Documents interpretation of cardiac rhythms and event-associated communications with highest quality.
- Exercises professional levels of verbal and written communications.
- Utilizes a variety of computer applications to handle data as it pertains to telemetry utilization, patient management, patient acuity, etc..
- Efficiently supports the management of telemetry devices at specified entities as applicable.
- Collaborates with the direct care staff to ensure ordered monitoring parameters are accurately and continuously monitored with the least amount of disruption to visualization of waveforms.
- Serves as a resource to others for multiple applications and technology by maintaining knowledge base of such. (e.g., Epic, Microsoft teams, cardiac rhythm monitoring software, technology required to support continuous monitoring, etc.).
- Accurately "enters tickets" for equipment and/or application malfunctions.
- Serves alternate roles that aim to support team members who are actively monitoring patients (assisting with rhythm interpretation, providing break coverage, etc.).
Common Expectations:
- Demonstrates commitment to the ongoing acquisition of knowledge as it pertains to the principles of cardiac dysrhythmias and oxygen saturation related monitoring.
- Demonstrates a commitment to patient, visitor and staff by: complying with all applicable patient safety regulations and precautions; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.
- Demonstrates interpersonal communication to enhance/maintain good relationships. Displays a positive attitude as demonstrated through verbal and non-verbal communication.
- Takes a proactive approach to solving problems or behaviors, and in continuous improvement.
- Demonstrates behavior consistent with System mission, vision, goals, objectives and patient care philosophy.
- Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.