Monitor Support Specialist

Trinity Health

Muskegon, MI

JOB DETAILS
SKILLS
Administrative Skills, Cardiac Monitoring, Cardiovascular Disease, Customer Support/Service, Documentation, Healthcare Providers, High School Diploma, Hospital, Lift/Move 20 Pounds, Medical Records, Medical Terminology, Patient Admissions, Patient Care, Registered Nurse (RN), Reporting Skills, Service Delivery, Support Documentation, Telemetry, Telephone Skills, Time Management, Trend Analysis
LOCATION
Muskegon, MI
POSTED
23 days ago

Employment Type:

Full time

Shift:

12 Hour Night Shift

Description:

Hours | Schedule:

  • Full-time, 36 hrs. per week
  • Nights, 7p-7:30a
  • Weekends and holidays to be scheduled in accordance with CBA.

Position Summary:

The Monitor Support Specialist -also known as a Cardiac Monitor Tech or Telemetry Tech-plays a key role in supporting patient care by performing a range of clinical and administrative tasks. Some of these include gathering and documenting patient information, preparing relevant records, and assisting healthcare providers in delivering services. A critical part of the role involves observing telemetry monitors, reporting any dysrhythmias to the registered nurse (RN), and documenting rhythm strips.

What the Monitor Support Specialist will need:

  • High school graduation required.
  • Basic EKG class and monitor orientation required.
  • Knowledge of medical terminology and abbreviations to complete necessary patient record documentation.
  • Current BCLS Certificate.
  • Ability to occasionally lift, carry and/or push or pull up to 20 pounds.

What the Monitor Support Specialist will do:

  • Records telemetry strip and reports any abnormalities.
  • Responds to all monitor alarms in a timely manner.
  • Maintains telemetry monitoring: admitting patient to arrhythmia monitoring, changing batteries and electrodes, removing for tests and reattaching as necessary, reviewing alarm trends, reporting rhythms and communicating malfunction.
  • Maintains patient information and records and generates reports.
  • Maintains unit supplies, monitoring area and portion of equipment log.
  • Answers telephone and provide customer service regarding telemetry issues.
  • Assists with orientation of other hospital Monitor Techs as requested.
  • Enters charges and assures that the charges entered are consistent with services provided and supported by appropriate documentation.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

About the Company

T

Trinity Health

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. It is a family of 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, the Trinity Health system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations and many other health and well-being services. In fiscal year 2023, the Livonia, Michigan-based health system invested $1.5 billion in its communities in the form of charity care and other community benefit programs.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
WEBSITE
https://jobs.trinity-health.org/search-results