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Mobility Specialist

SP+

Queen Anne, WA

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JOB DETAILS
SALARY
$22–$22.01 Per Hour
JOB TYPE
Part-time, Employee
SKILLS
Android, Apple iPad, Apple iPhone, Artificial Intelligence (AI), Communication Skills, Computer Vision, Credit Cards, Customer Relations, Customer Support/Service, Customer Training, Detail Oriented, English Language, Federal Laws and Regulations, Housekeeping/Cleaning, Interpersonal Skills, Maintain Compliance, Mobile Devices, Mobile Technology, Operational Support, Physical Demands, Presentation/Verbal Skills, Professional Services, State Laws and Regulations, Technical Delivery, Waste/Garbage/Recycle Collection
LOCATION
Queen Anne, WA
POSTED
30+ days ago
Mobility Specialist




Requisition ID

2026-56565



Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Location

US-WA-SEATTLE



Location Name

A2401 - (M) MARION AND MINOR GARAGE



Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Address 2

1101 MADISON ST



Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : City

SEATTLE



Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : State/Province

WA



Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Postal Code

98104-1306


JobLocation_Header

SEATTLE WA United States


Position Type (Portal Searching)

Part-Time


Category (Portal Searching)

Parking Operations


Overview




SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just "drive in and drive out."



We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.



Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.


Responsibilities




As a Mobility Specialist, you are the front-line representative of Metropolis Parking, serving as the face of our technology-driven parking experience. You will assist customers in navigating and enrolling in Metropolis' parking technology while delivering courteous, professional service. This role requires stamina, attention to detail, and a strong customer-first mindset in a fast-paced environment.

Mobility Specialists also play a key role in ensuring compliance with parking policies, maintaining lot and garage conditions, and supporting the overall operations of Metropolis facilities. As we continue to expand our technology platform, this position offers strong growth potential for high-performing team members.

What you'll do

Greet and assist guests in parking lots and garages, providing professional and friendly service
Educate customers on Metropolis parking technology and assist with enrollment as needed
Promote positive customer relationships by consistently delivering excellent customer service
Respond to customer questions and concerns confidently and courteously
Patrol assigned parking lots and garages to identify vehicles without proper payment or authorization
Issue parking violations in accordance with company policies
Document violations using company-provided mobile devices, including photo documentation
Maintain the cleanliness of parking lots, garages, and common areas
Identify and report debris, spills, hazards, or maintenance issues promptly
Sweep floors, collect trash, and empty trash receptacles as needed
Perform basic vehicle maintenance tasks, including cleaning, washing, oil changes, and minor upkeep
Work independently and collaboratively as part of a team
Observe all safety protocols at all times
Perform additional duties as assigned




Qualifications




What you need

High school diploma or GED preferred, but not required
Prior parking industry experience preferred, but not required
Strong customer service orientation with a willingness to go above and beyond
Comfortable using mobile devices and technology (iPad, iPhone, Android devices)
Ability to communicate effectively in spoken English with customers and team members
Strong interpersonal and communication skills
Reliable, adaptable, and able to thrive in a fast-paced environment

Physical and Work Environment Requirements

Ability to stand and walk for extended periods (up to six consecutive hours)
Ability to visually inspect vehicles and physically access all areas of garages and lots
Comfortable working outdoors in all weather conditions
Flexibility to work various shifts, including weekends and evenings

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, and use hands to handle cash and equipment. The employee is occasionally required to sit, climb, or balance. The employee must occasionally lift and/or move up to 25 pounds.

Salary Range: $22.00 per hour



Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.



SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

Right to Work Poster

SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruiting@metropolis.io. We are here to assist you.


Location




US-WA-SEATTLE

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.

About the Company

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SP+