The Mobile Health Unit Operations Patient Service Representative (CDL) supports patient access and safely operates mobile health services.
Responsibilities include patient registration, insurance verification, consent collection, and customer service, along with pre- and post-trip vehicle inspections, ensuring compliance with safety, DOT, and organizational policies.
Qualifications require a high school diploma, valid Class B CDL, DOT Medical Examiner's Certificate, and 1-3 years of healthcare or customer service experience preferred.
Skills needed are strong communication, attention to detail, and ability to manage priorities in a mobile setting.
Physical demands include prolonged sitting, standing, and vehicle operation, with adherence to regulatory standards like HIPAA and FMCSA.
Performance is measured by accuracy, timeliness, safety, compliance, and teamwork, with benefits including insurance, paid time off, retirement plans, and professional development opportunities.