Identify Issues, On Call, Performance Analysis, Performance Metrics, Reporting Dashboards, Service Level Agreement (SLA), Technical Support
LOCATION
Kansas City, MO
POSTED
1 day ago
OXIO is seeking a Mobile Support engineer to join the telecom team and grow our network expertise. You will work with the telecom and core engineering teams as well as Level 1/2 support to monitor, troubleshoot and escalate real-time core network or infrastructure issues that could affect customers.You will maintain and improve OXIO's network, perform fault investigation and troubleshooting, and develop dashboards to track KPIs ensuring performance meets agreed SLA.#J-18808-Ljbffr