Mitigation Project Manager Lancaster York Harrisburg

Paul Davis Restoration of Lancaster/Lebanon Counties

Lancaster, PA

Apply

JOB DETAILS

SALARY

$55,000–$65,000 Per Year

SKILLS

ADP, Asset Management, Auditing, Billing, Budget Reporting, Business Development, Coaching, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Documentation, Emergency Services, High School Diploma, Insurance, Leadership, Loss Mitigation, Maintain Compliance, Marketing, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft SharePoint, Microsoft Word, On Call, Operating Systems, Organizational Skills, Plan Meetings, Problem Solving Skills, Project/Program Management, Resource Management, Sales, Staff Requirements, Strategic Planning, Team Lead/Manager, Team Player, Training/Teaching, Warehousing

LOCATION

Lancaster, PA

POSTED

30+ days ago

Benefits:

401(k)
401(k) matching
Competitive salary
Opportunity for advancement
Paid time off
Training & development

Are you motivated by a drive to serve others and achieve results? Do you thrive as an independent yet collaborative team player who takes initiative and gets things done? Are you comfortable with a fast-paced work environment where urgency is key? Do you have a keen eye for detail and ensure thoroughness in your work? If so, we welcome you to join our exceptional team!

Join the Paul Davis Team!

Mitigation Project Manager
$55,000 - $65,000 based on experience and certification level

The Mitigation Project Manager will be working within our Emergency Services (Mitigation) Department. The Mitigation PM is responsible for ensuring team culture, growth and development of the mitigation business, department, and staff.

This role with serve our area locations of Lancaster, York and Harrisburg

RESPONSIBILITES:
Team Management, Safety & Development

Directly manage and properly delegate the Mitigation Department staff, including emergency services and contents
Communicate expectations, timelines and standards to the team
Recruit, train and coach Mitigation Department staff and (Labor, Mitigation Crew Leaders and Coordinators)
Recommend raises and growth opportunities within the team
Participate in the hiring process
Approve hourly employees time cards on a weekly basis
Conduct daily team huddles
Drive response and urgency
Maintain morale and engagement, ensuring technicians receive consistent feedback for projects/training/support
Monitor and address safety issues and practice safety practices including proper PPE
Strengthen delegation to technicians
Maintain a responsible balance for the team, ensuring no burnout for self or team/technicians

Reporting & Communication

Use tools and reporting to budget and margin results (50%)
Scrub all MICA/Mitigate at least three times per week
Recruit vendors and subcontractors; ensure subcontractor compliance
Responsible for Resource Management of the following:
- Movement, care, and inventory of equipment in the warehouse and on jobsites
- Tracking of assets (equipment)
- Dispatching of Technicians
- On Call Schedule
- Vehicle Maintenance
- Staffing needs
Complete estimates for Mitigation losses and review estimates written by Mitigation Crew Leaders
Submit accurate project data, ensuring complete documentation and job notes
Review all jobs in RMS and provide feedback to team members
Monitor and communicate program performance for assigned projects
Update work orders for open jobs on a weekly basis, ensuring month-end costs are aligned
Maintain and foster relationships with insurance carriers, vendors and estimators
Auditing of customer service complaints
Manage and exceed expectations for job profit
Collection of payment from closed jobs
Marketing and sales of your company’s services to current and potential client base, insurance carriers, and industry professionals
Attend monthly/quarterly manager meetings and industry related trainings
All other duties as assigned

Competency – Knowledge, Skills and Abilities:

Knowledge of Microsoft Office applications (Outlook, Word, Excel)
Extensive knowledge of estimation software
Customer Service and Communication Skills
Coaching and leadership skills
Effective meeting and Strategic Planning skills
Ability to learn and operate our primary operating systems: RMS, Xactimate, Luxor, Sage, Contractor Connection, ADP, SharePoint, and One Drive
Ability to create documents and invoices
Ability to answer and communicate with customers over the phone and face to face
Ability to work independently
Ability to coordinate multiple jobs within the same time frame
Ability to oversee a staff of up to twenty employees
Stress Management and Composure
Maintain a level of confidentiality

Required Education and Experience:

High School Diploma or GED required
2+ years experience in a Management or Leadership role within the Restoration Industry
5+ years experience within the Emergency Services Department within the Restoration Industry
Experience with writing Emergency Services (Mitigation) estimates

Preferred Education and Experience:

IICRC certifications (WTR, ASD, FSRT and AMRT)

Make an impact now: Since 1966, Paul Davis has been serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!

Reasonable Accommodation for Disability:
Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.

Disclaimer:
Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Mitigation Project Manager Lancaster York Harrisburg

Paul Davis Restoration of Lancaster/Lebanon Counties

Lancaster, PA

About the Company

Paul Davis Restoration of Lancaster/Lebanon Counties

Similar Job Searches