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Mitigation Project Manager

Paul Davis Restoration of Greater MSP and the Northland

Dodge Center, MN

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JOB DETAILS
SKILLS
Budgeting, Business Development, Call Centers, Coaching, Communication Skills, Continuous Improvement, Customer Relations, Dental Insurance, Documentation, Emergency Services, Health Insurance, Insurance, Marketing, Materials Management, On Call, Operations Management, Payment Processing, People Management, Problem Solving Skills, Project Estimates, Project Schedule, Project/Program Coordination, Project/Program Management, Quality Assurance, Set Goals, Vision Plan
LOCATION
Dodge Center, MN
POSTED
9 days ago
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance

  • Write Scopes – Bio, board-up, corrosion mitigation, odor, water
  • Supervise Field Staff – Ensure daily goals are met
  • Complete new job work orders and send to Internal Project Coordinator for scheduling
  • Manage labor/material budgets 
    • o Plan out job sites to hit budgets
  • Contact Project Manager/Estimator & Manage Communication
  • Complete TPA/Insurance Company guidelines and documentation
  • Completes Photo Upload to Dropbox or validates completion with Technician – Daily
  • Quality Assurance – Complete walks as necessary
  • Obtain Certification of Completion and perform final walk through 
    • o Complete applicable Xactimate Scopes and submit to Tech Specialist
  • Make initial contact and hold relationship with customer
  • Track equipment usage on jobs through RMS & MICA
  • Keep compliance tasks in RMS up to date
  • Get Work Authorization signed
  • Keep extra supply of materials in vans
  • Communicate with Project Coordinator on labor needs
  • Communicate with adjusters and TPA call centers
  • Complete punch list items (Less than 2 hours)
  • Train/Coach/Support Technicians
  • Ensure RMS is updated daily
  • Special Tasks Assigned by Operations Manager
High Detail Job Accountabilities:
  • Participates in marketing and business development as the need arises.
  • Participates in the collection process of payment from customers.
  • Complete special assignments as requested by Supervisor
  • Participates in emergency services when an “All hands on deck” scenario arises.
  • Participate in on-going problem solving and practicing continuous improvement of the department and company as a whole.
  • Participate in Paul Davis social events, Goal Setting and Review, All Team Meetings and as many other opportunities as possible to engage with the rest of the team.
Hours:
  • A typical shift for this position is 7am – 5pm, Monday – Friday.
  • However, the Senior Field Supervisor must be able to contribute to the on-call rotation for holidays, weekdays, and weekends.

About the Company

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Paul Davis Restoration of Greater MSP and the Northland