MISA Sales Coordinator

DESCRIPTION:

Marubeni-Itochu Steel America (MISA) is part of a global team trading in a wide range of steel products. The MISA team is currently seeking a Sales Coordinator in our Nashville office. The Sales Coordinator will provide support to the sales team in obtaining and keeping customers by managing delivery and performing administrative and clerical tasks.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Act as the primary contact for customers regarding confirmation of firm orders and forecast requirements, track shipment to fulfill releases
• Contacts customers/suppliers frequently to answer questions, resolve general problems, and provide/receive general information.
• Oversee, manage, and reconcile inventory levels at processor and warehouses, utilizing data from contracts, purchase orders, shipping and receiving documents, invoices, accounting reports and generated log. Prepares reports such as inventory balance, price lists, and shortages. Reports inventory increases or shortages.
• Coordinate warehousing and transportation. May negotiate rates with freight forwarding companies and track deliveries and shipments to ensure timely arrival of goods in compliance. Prepare shipping documents for customs clearance.
• Other duties as assigned

KNOWLEDGE AND SKILLS:

Customer service experience required, including the ability to recognize and satisfy customer requirements and expectations in daily business. The ability to work independently, handle multiple tasks and troubleshoot problems. Excellent communication skills both verbal and written and organizational skills. Experience in Microsoft Office applications (Excel, Word, etc.).

EDUCATION AND WORK EXPERIENCE:

Bachelor's degree or 3 years relevant experience

PHYSICAL DEMANDS:

• No physical exertion required
• Required to sit for long periods of time

WORK ENVIRONMENT:

• Usual office working conditions

COMPENSATION AND BENEFITS:

Non-exempt roles are required to receive time-and-one-half overtime for time worked in excess of 40 hours in a calendar week. Any time worked between 35 hours and less than 40 hours in a work week will be compensated at straight time (the current hourly rate) unless otherwise required by applicable law.

All positions qualify for our Incentive Compensation Plan.

We're committed to providing benefits that prioritize your well-being, growth, and success making the journey with us truly rewarding. At MISA we offer generous Paid Time Off, company paid holidays, supplier discounts, Commuter Expense Reimbursement Plan (for applicable locations), reimbursement for travel expenses that follow our Travel Expense Reimbursement Policy (including transportation, lodging, meals and incidental expenses and miscellaneous business expenses), tuition reimbursement, annual training credit to invest in our employees' continuous growth and success, work-life balance with a standard 35-hour week, a hybrid work style, 401(K) that includes a company match, and an EAP program designed to support and provide you with the tools in various aspects of life.

Benefits offered to Full-Time employees and their dependents include Medical Plan coverage options provided by United Healthcare, Vision coverage provided by United Healthcare and Dental coverage provided by Delta Dental. Company paid benefits provided by Reliance Matrix include Life Insurance, Supplemental Life Insurance, Accidental Death and Dismemberment (AD&D), Short Term Disability and Long-Term Disability. We also offer a Healthcare and Dependent Care Flexible Saving Account and Health Savings Account provided by United Healthcare.

At MISA we are committed to providing equal employment opportunities for all qualified individuals, regardless of race, color, religion, creed, national origin, ancestry, sex, age, marital status, veteran status, disability, citizenship status, sexual orientation, gender identity or expression, genetic information, or any other characteristic protected by applicable law.