Tyler Technologies Inc logo

Microsoft Dynamics 365 CE Sr. Application Engineer

Tyler Technologies Inc

  • Plano, TX
  • 30+ days ago

    Highlights

    The successful candidate will be responsible for designing, developing, and maintaining enterprise-grade solutions within the Dynamics 365 CE Online platform - with a focus on Sales, Marketing, and Support modules. Design and develop custom plug-ins, custom workflow activities, workflows, Power Automate flows, Javascript, and integrations using Dynamics 365 SDK and APIs.

    Numbers & Facts

    LocationPlano, TX
    IndustryAccounting and Auditing Services
    Company Size2,500 to 4,999 employees
    Year Founded1966

    Description

    Description Tyler Technologies is seeking an experienced Microsoft Dynamics 365 Customer Engagement (CE) Sr. Application Engineer to join our Corporate IT team. The successful candidate will be responsible for designing, developing, and maintaining enterprise-grade solutions within the Dynamics 365 CE Online platform - with a focus on Sales, Marketing, and Support modules.

    Youll collaborate with cross-functional teams to build robust, scalable, and maintainable solutions using both out-of-the-box features and custom development where needed. The ideal candidate will be a proactive problem-solver with strong technical expertise, business acumen, and a drive for continuous improvement.

    Responsibilities

    • Collaborate with Sales, Marketing, Support, Implementation, Legal, Client Success, and IT teams to implement and enhance Microsoft Dynamics 365 CE solutions.
    • Design and develop custom plug-ins, custom workflow activities, workflows, Power Automate flows, Javascript, and integrations using Dynamics 365 SDK and APIs.
    • Configure entities, forms, dashboards, and business rules to meet user and business requirements.
    • Develop and maintain integrations between Dynamics 365 and other enterprise systems (using Boomi, APIs, SSIS, or KingswaySoft).
    • Perform unit and system testing to ensure high-quality deliverables.
    • Participate in code reviews to ensure best practices, security, and maintainability.
    • Troubleshoot and resolve Dynamics 365 CE issues; identify root causes and implement corrective actions.
    • Create and maintain technical documentation and knowledge base content.
    • Support continuous improvement by recommending and implementing platform enhancements.
    • Stay up to date with the latest Microsoft releases and features.

    Qualifications

    • Bachelors degree in computer science, MIS, or related field, or equivalent experience.
    • 5+ years of professional software development experience.
    • 5+ years of hands-on Microsoft Dynamics 365 CE (CRM) experience.
    • Proficiency in C#, .NET, JavaScript, and Dynamics 365 SDK.
    • Experience with custom plug-ins, custom workflow activities, and Power Platform (Power Automate, Power Apps).
    • Familiarity with Dataverse, REST/OData endpoints, and Web APIs.
    • Experience designing and troubleshooting system integrations (SSIS, KingswaySoft, or similar).
    • Strong understanding of object-oriented programming, and design patterns (MVC, dependency injection, etc.).
    • Excellent problem-solving, analytical, and communication skills.

    About Company

    Founded in 1966 and based in Plano, Texas, Tyler Technologies is the largest national provider of integrated software systems and information technology services exclusively focused on the public sector. Simply put — Tyler empowers people who serve the public.

    We devote all of our time, energy and resources to help local governments and school districts become more efficient, accessible and responsive. At more than 11,000 local government offices in all 50 states, Canada, the Caribbean, the United Kingdom and other international locations, our clients can attest to our ability to fulfill this promise.

    Tyler delivers an expansive portfolio of software and service solutions designed to automate mission-critical public sector operations, including:

    State & Local Government Solutions
    • ERP | Financial
    • Courts & Justice
    • Appraisal & Tax
    • Records & Documents
    • Planning, Permitting & Licensing
    • Public Safety
    School Solutions
    • Student Management
    • Financial
    Our commitment goes well beyond delivering solutions that work for our public sector clients. It’s also about consistently delivering value for our employees and shareholders.

    Working With Us
    Working at Tyler means you are part of a vibrant community of professionals who care about their clients as much as they care about each other. We work closely, sharing knowledge and inspiring each other to learn and grow so that we can continually improve service to our clients. When you work at Tyler, you receive benefits that support your health and well-being. Our comprehensive offering was created to accommodate the diverse lifestyles of our staff.

    Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender/sex, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.

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