Microsoft Consumer Marketing - Creative Director (Art Director)

Overview

Microsoft Consumer Marketing is seeking a highly conceptual, craft-driven Microsoft Consumer Marketing - Creative Director (Art Director) with a thorough art direction background to shape the next generation of consumer storytelling and digital experiences across Microsoft's consumer portfolio including Copilot, Surface, Windows, Microsoft 365, and emerging AI experiences. This role calls for a world-class visual thinker and maker-someone with refined taste, sharp creative instincts, and the ability to lead breakthrough work across a wide range of mediums and moments.

This candidate brings deep expertise in visual storytelling, design systems, motion, typography, photography, interaction, and emerging digital experiences. They understand how to create emotionally resonant work that is strategically grounded, culturally relevant, and executed with precision.

Reporting into marketing leadership, this individual will operate at the center of a highly matrixed organization, partnering across Integrated Marketing, Product Marketing, Engineering, and external creative partners to deliver cohesive, high-impact work that define the future of Microsoft's consumer product storytelling.

This is not a people management role. It is an individual contributor position for an experienced creative leader who can independently drive work from vision through execution while also mentoring and elevating junior creatives, freelancers, and agency partners through influence, collaboration, and creative excellence.

The Microsoft Consumer Marketing - Creative Director (Art Director) must thrive in ambiguity, navigate complex stakeholder environments with confidence, and present work with clarity and conviction. They should know how to simplify complexity, sharpen narratives, and create modern, premium creative systems that scale across launch moments, product storytelling, social, web, retail, demos, partnerships, and executive communications spanning Copilot, Surface, Windows, Microsoft 365, and future consumer experiences.

This candidate is a talented storyteller and systems thinker who can scale from foundational brand vision to pixel-level craft while maintaining a unified and future-forward Copilot voice across every touchpoint.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

• Define and lead the visual creative direction across integrated, multi-channel marketing efforts including launches, campaigns, demos, executive storytelling, and ongoing go-to-market (GTM) communications.
• Shape breakthrough creative rooted in conceptual thinking, visual storytelling, and craft execution.
• Serve as a cross-functional creative lead, partnering across Integrated Marketing, Advertising, Product Marketing, Engineering, and agency teams to solve complex business and narrative challenges.
• Lead and influence across visual disciplines including art direction, graphic design, UX, typography, motion, photography, film, illustration, 3D, presentation design, and emerging digital experiences.
• Develop and present compelling creative frameworks and narratives to executive stakeholders with clarity, confidence, and precision.
• Guide internal creatives, freelancers, production partners, and agencies to deliver strategically grounded, digitally native creative work.
• Ensure creative consistency and best practices across fast-moving, ambiguous workstreams while maintaining a high bar for taste, detail, and execution.
• Incorporate AI tools and emerging technologies thoughtfully into the creative process to accelerate ideation, production, and innovation.
• Contribute hands-on creative development when needed, including concepting, visual direction, storytelling, reviews, and refinement.
• Embody our Culture and Values

Qualifications

Required/minimum qualifications

• Masters Degree in a related field AND 6+ years experience creating and leading breakthrough creative work for globally recognized brands.
• OR Bachelors Degree in a related field AND 8+ years experience creating and leading breakthrough creative work for globally recognized brands.
• OR equivalent experience (e.g., demonstrated experience creating and leading breakthrough creative work for globally recognized brands).

Additional or preferred qualifications

• Masters Degree in a related field AND 8+ years experience creating and leading breakthrough creative work for globally recognized brands.
• OR Bachelors Degree in a related field AND 12+ years experience creating and leading breakthrough creative work for globally recognized brands.
• OR equivalent experience (e.g., demonstrated experience creating and leading breakthrough creative work for globally recognized brands.).
• 6+ years experience shipping products, services, or games and/or delivering to customers as a result of an end-to-end design process.
• Experience across multiple visual disciplines including digital design, motion, branding, typography, UX, and storytelling.
• Experience with Figma, Adobe Creative Suite, motion/design tools, Microsoft products, and AI-enabled creative workflows.
• Experience presenting to senior executives and shaping narratives with confidence and clarity.
• Experience with modern production workflows across digital, social, web, experiential, and content ecosystems.
• Experience working in both agency and in-house creative environments.
• Experience with digital storytelling, and premium consumer brand craft.
• The ability to provide a portfolio of relevant work for review.

Product Design IC5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.