MIA Site Manager

*Contingent Upon Contract Award*

Covenant Aviation Security (CAS) is seeking an experienced Site Manager to lead and oversee security operations at Miami International Airport (MIA). The Site Manager is responsible for the overall management, administration, operational performance, and regulatory compliance of the assigned security program. This position provides leadership to supervisory personnel and security staff while ensuring contractual obligations, customer expectations, and company standards are consistently achieved.
The Site Manager serves as the primary liaison between Covenant Aviation Security, airport stakeholders, air carriers, freight forwarders, regulatory agencies, and other operational partners. This position is accountable for workforce management, operational readiness, customer service, employee development, contract performance, and security compliance.

Company History

Founded in 2002, Covenant Aviation Security (CAS) was established to provide a higher standard of transportation security following the events of September 11, 2001. CAS pioneered a customer-focused security model built on a highly trained, professional workforce supported by competitive wages, benefits, and ongoing development.

Today, CAS is the largest private contractor providing Screening Partnership Program (SPP) services to the Transportation Security Administration (TSA) and an industry leader in aviation security solutions. Through its commitment to safety, compliance, operational excellence, and customer service, CAS provides comprehensive security and screening services for airports, airlines, and government agencies across the United States.

Employment Compensation & Benefits

Covenant Aviation Security offers a competitive compensation package commensurate with qualifications, experience, and contract requirements.

In addition, employees are eligible for a comprehensive benefits package designed to support their health, well-being, and financial security, including:

• Medical, Dental, and Vision Insurance (effective the first day of the month following sixty (60) days of continuous employment)
• 401(k) Retirement Plan with Company Matching Contributions
• Paid Time Off (PTO)
• Company-Paid Life Insurance
• Voluntary Supplemental Life Insurance
• Employee Assistance Program (EAP)
• Flexible Spending Accounts (FSA)
• Company-Furnished Uniforms (where applicable)
• Paid Training and Professional Development Opportunities

Benefits are subject to eligibility requirements and plan provisions and may be modified at the Company's discretion.

Essential Functions

• Provide overall leadership and management of airport security operations at the assigned contract location.
• Direct and oversee supervisors and security personnel to ensure compliance with contractual requirements, post orders, regulatory requirements, and company policies.
• Manage security operations supporting cargo screening and other contract-specific security functions.
• Develop and maintain staffing plans, workforce schedules, and operational coverage to ensure efficient service delivery and contract compliance.
• Conduct routine inspections, assessments, and performance evaluations to ensure operational effectiveness and compliance.
• Monitor employee performance and provide coaching, training, mentoring, and corrective action as appropriate.
• Respond to incidents, emergencies, operational issues, and customer concerns and ensure timely resolution.
• Maintain operational readiness by ensuring security equipment, screening areas, and assigned workspaces are safe, secure, and fully operational.
• Ensure timely completion and submission of all required operational reports, audits, assessments, payroll documentation, and administrative records.
• Coordinate with airport stakeholders, air carriers, freight forwarders, regulatory agencies, and Covenant leadership regarding operational needs and performance expectations.
• Promote a culture of professionalism, accountability, safety, security, and customer service.
• Support hiring, onboarding, workforce development, succession planning, and employee retention initiatives.
• Perform other duties as assigned.

Minimum Qualifications

• Bachelor's Degree in Security Administration, Public Administration, Criminal Justice, Business Administration, Aviation Management, or a related field.
• Minimum of five (5) years of supervisory, management, or operational leadership experience within a security, military, law enforcement, aviation, or related operational environment.
• Ability to obtain and maintain all required airport credentials, badges, and access privileges, and contract-specific certifications as required.
• Valid driver's license 
• AAAE Airport Certified Employee (ACE) Security Certification, or the ability to obtain certification within one (2) years of hire.
• Strong written and verbal communication skills with the ability to communicate effectively at all levels of an organization.
• Demonstrated ability to lead teams, manage employee performance, and drive operational results.
• Strong organizational, problem-solving, and decision-making skills.
• Ability to manage multiple priorities in a fast-paced operational environment.
• Ability to work various shifts, weekends, holidays, and respond to operational emergencies as required.
• Ability to perform the essential functions of the position, with or without reasonable accommodation.

Preferred Qualifications

• Experience managing aviation security, cargo security, airport operations, military, law enforcement, or contract security operations.

• Experience working with air carriers, freight forwarders, warehouse operations, or cargo screening programs.
• Experience managing workforce scheduling, payroll administration, and operational reporting.
• Knowledge of TSA regulations, cargo screening requirements, and aviation security operations.
• Experience leading large operational teams in a 24/7 environment.

Competencies

• Leadership and Team Development
• Operational Excellence
• Customer Service Orientation
• Relationship Management
• Regulatory Compliance
• Communication Skills
• Conflict Resolution
• Problem Solving and Decision Making
• Accountability
• Adaptability
• Continuous Improvement

Physical Demands

• May require standing, sitting, walking for various, possibly extended periods of time.
• May be required to climb inside and bend under vehicles for vehicle inspections (example, construction dump trucks, etc.).
• Physically, mentally, and emotionally capable of performing all duties required for their assigned post/duties.
• Capable of performing normal or emergency duties requiring moderate to arduous physical exertion, such as standing or walking/ patrolling for entire shift(s), climbing stairs, running and self-defense.
• Be able to perform the duties of their position, with or without reasonable accommodation.

Work Environment

Depending upon contract requirements and post locations and assignments, duties may be performed inside or outside with variations of climate control and exposure to elements. Some work requires outside exposure, conducting mobile vehicle patrols, and security at exterior gates, loading docks, and other access points to the Airport Area of Operations (AOA). Temperature fluctuations seasonally vary.

EEO Statement

Covenant Aviation Security is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.