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Mgr Quality & Process Improvement

FedExGround

Memphis, TN

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Analysis Skills, Business Analysis, Business Operations, Business Processes, Business Services, Communication Skills, Computer Science, Computer Skills, Cross-Functional, Data Quality, Disability Accommodations, International Business, Operational Audit, Operations Management, Problem Solving Skills, Process Improvement, Project/Program Management, Shipping/Receiving, Staff Motivation, Strategic Planning, Trend Analysis
LOCATION
Memphis, TN
POSTED
Today
Sets strategies for transforming business processes and operational tools to achieve global excellence.Essential FunctionsPlanning, organizing, directing, and controlling the performance of worldwide strategic business projects for senior and executive managementSelect, train, develop, and motivate a staff of exempt employees and assist in managing the departments operations budgetIdentifying, analyzing, and developing solutions to significant business issues impacting the companyProgram management of key cross-divisional projects to ensure deliverables are achieved as designedEnsure the quality of information and presentations to external customers on issues pertaining to quality technology systemsEvaluating the effectiveness of the company’s quality system and any new business or process improvement initiatives and presenting recommendations to senior managementLead high-level cross-functional projects to resolve significant business issues and implement worldwide quality business or process improvement systemsDirect efforts to report and analyze business trends affecting service and the overall quality systems of the companyPerform other duties as assignedMinimum EducationBachelor’s degree in business, engineering, computer science, or a related quantitative discipline. Minimum Experience Five (5) years of relevant experience and one (1) year of management experience within the last five years. Knowledge, Skills, AbilitiesManagement, human relations, project management, analytical, and communication skills. Proficiency in various computer applications is essential. Job Conditions Some travel required.Preferred Qualifications: The posting will close on Monday, May 18, 2026, 5:00PM CDT. Pay Transparency: Pay: Additional Details: To be eligible for consideration, The desired location for this position would be Memphis, TN. Employees will be required to work at the FedEx location five days a week. you must APPLY and UPLOAD your resume.For details on our comprehensive benefits, click here.Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.Applicants have rights under Federal Employment Laws:Know Your RightsPay TransparencyFamily and Medical Leave Act (FMLA)Employee Polygraph Protection ActE-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:E-Verify Notice (bilingual)Right to Work Notice (English) / (Spanish)

About the Company

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FedExGround