Mgr, Human Resources (HRBP)

Ambassador Position at Sesame Place

Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today!

Summary of Responsibilities

This role will serve as a strategic day to day tactical partner with senior leadership within an assigned business unit. This individual will develop and nurture this partnership in order to build morale, improve workplace relationships, and boost productivity and retention. The position will be responsible for delivering a high level of human resource expertise on employee relations, performance management and other critical issues.

Essential Duties

• Provide basic to advanced coaching and development to front line leadership.
• Assist business unit leaders in providing employees with appropriate development opportunities.
• Manage and resolve complex employee relations issues under the guidance of HR Sr Leadership.
• Provide support expert advice on succession planning and talent mobility.
• Support performance management process.
• Provide HR policy guidance.
• Collaborate with HR colleagues to develop policies, programs, and solutions.
• Analyze data trends and metrics to inform business decisions.
• Act as liaison with Corporate Compensation regarding merit increase process and compensation issues.
• Interview senior-exempt level candidates.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions

• Primarily working indoors.
• May sit/stand for several hours at a time.
• Frequent change and/or interruptions, responding to highly stressful situations requiring immediate action, independent judgment, and superior problem-solving abilities.
• Prolonged exposure to computer screens.
• Repetitive use of hands to operate computers, printers, and copiers.

Required Education and Experience

• Bachelor's degree in business administration, HR management or a related field.
• One to three years of experience as a human resources generalist, or related experience with employee coaching, staffing and development.
• Proficiency with Microsoft Office (e.g., Word, Excel, PowerPoint, etc.)

Preferred Education and Experience

• Experience in recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
• Background in curriculum and training design, group/individual instruction, and training metrics.
• Workday experience is a plus.

Required Knowledge

• Sound understanding of organizational design elements.
• Expertise with job analysis, agile organizational design, job design and strategic workforce planning.
• Knowledge of strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordination of people and resources.
• Understanding of human resources related laws and government regulations.
• In-depth knowledge of legal requirements related to employee management, reducing legal risks, and ensuring regulatory compliance.

Required Skills

• Active listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Proactivity—Looking ahead at future activities, projects and events and anticipating needs, problems, and possible outcomes.
• Critical thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Time management — Ability to manage one's own time and the time of others.
• Writing — Communicating effectively in writing as appropriate for the needs of each audience.
• Speaking — Talking to others to clearly and effectively convey information.

Work Styles & Behaviors

• Attention to Detail — Job requires diligence regarding details and thoroughness in completing tasks.
• Integrity — Job requires being honest and ethical.
• Cooperation — Job requires being pleasant with others and displaying a good-natured, collaborative attitude.
• Adaptability/Flexibility — Job requires being open to change, variety and some ambiguity in the workplace.
• Teamwork—Job requires ability to work with a group of people to achieve a shared goal or outcome.

The perks of the position:

• Paid Time Off
• Complimentary Park Tickets and Passes
• Park Discounts on Food and Merchandise
• Medical, Dental, and Vision Insurance
• 401K Retirement plan
• Voluntary Insurance
• Life Insurance
• Disability Benefits
• Tuition Reimbursement
• Dependent and Health Care Flexible Spending Accounts
• Employee Assistance Program
• Legal Assistance Plan

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, NATIONAL ORIGIN, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.