Metrology Calibration Ops Mgr

Summary of the Position:

• Oversees daily operations of the NASA Stennis Space Center Measurement Standards & Calibration Laboratories (MSCL). Assigns work and directs technicians in their daily activities.
• Develops training plans for cross training and technician development. Evaluates performance and provides feedback to technicians. Tracks technician measurement area proficiencies.
• Develops plans for long term continuity of operations including staffing, equipment purchase recommendations, technician growth, etc.
• Sets goals and objectives for the MSCL.
• Reviews and approves work requests. Evaluates new work in regard to MSCL capabilities.
• Supports the Quality Management System (QMS) by ensuring work meets established quality assurance standards, preparing for and participating in audits and accreditations.
• Supports and contributes to the Safety Program. Participates in Safety Program activities. Evaluates work requests and process to ensure all work is completed safely.
• Supports the NASA Metrology and Calibration Working Group (MCWG), NCSLI activities, and other professional and agency organizations.
• Represents the MSCL to customers as the primary interface between calibration managers and the MSCL. Works to improve and ensure customer satisfaction.
• Develops, reviews, and improves processes and procedures including calibration procedures, organizational standard operating practices, policies, and procedures.

Primary/Major Duties and Responsibilities (Essential Functions):

• Plans, organizes, and coordinates the activities of personnel involved in the rework and calibration of Inspection, Measurement and Test Equipment (M&TE) traceable to the International System of Units (SI). Establishes and maintains schedules that are consistent with work requests, budget, and time constraints.
• Maintains awareness of progress being made on assignments and keeps program manager, customers and company supervision (when required) informed on the status of all phases of the Metrology program.
• Evaluates capital equipment requirements, make recommendations for procurement, compiles data and justifications as needed, and provide oversight to the preparation of procurement packages.
• Maintain technical liaison with customers to enhance communication, planning, and coordination of task requested.
• Provides independent judgment and evaluation of solutions to technical problems associated with metrology activities and conducts and/or directs more complex technical tasks associated with lab and field operations. Approves standard operating and calibration procedures and trains personnel as required.
• Maintains and assures compliance with Quality Assurance, Safety, company policies and procedures.
• Occasional observation of in-place and in-situ calibrations.
• Secondary Duties and Responsibilities:
• Possible assignment as Assistant Radiation Safety Officer (RSO).
• Other duties as assigned.

Independence:

• Provides guidance and leadership to subordinates based on organizational goals and company policy. Interprets, executes, and recommends modifications to organizational policies. The Laboratory Manager operates with a high degree of independence under established policies and procedures with limited general supervision from the Program Manager. Maintains technical liaison with customers, their representatives, and contact with other laboratory professional/scientific personnel. Serves as a specialist for evaluating and solving complex technical problems and provides innovative approaches for non-routine tasks.

Pay Rate: $70,000 to $82,500 Annually