JOB TITLE: Meter Service Tech 1 JOB CLASS NUMBER: 5364 DEPARTMENT: Administration DIVISION: Utility Operations REVISION DATE: 03/24/2026 ___ Acceptance - Department Head Under direct supervision of the Utility Field Supervisor, responsible for performing reading, service, and billing related maintenance functions to water meters daily . The Meter Service Technician I performs other related work as required and directed by the Utility Field and Division Supervisor. ESSENTIAL DUTIES AND RESPONSIBILITIES Requires extensive walking, bending, lifting, and stooping in all types of weather Perform utility water turn on, turn off, and lock off meters for various billing operation purposes Perform and completes utility water customer installation and finalization work orders which must be legible and complete; may work some customer complaints when needed Investigate/report tampering or possible illegal water connections Perfonns meter reading and rereading job functions on an as needed basis to complete monthly reading of all city water meters due to staffing or environmental problems Must be able to read water meters accurately and write/enter readings correctly on handheld recorders for route reading or reread purposes Contribute information and work with office staff in completion of work order request for various customer or route generated work orders Maintain and enforce safety procedures for meter boxes and lids for a « Report on possible meter leaks Able to use GPS coordinates for possible meter locations Billing environment may require possibility of working on holidays, weekends, and/or overtime Must become knowledgeable of City of Monroe ordinances as they relate to 'Utility Operations Division and stay updated on new ordinances. May be required to testify in court using knowledge, records, and reports Must maintain a sense of security, safety, and courteous service to the public EXPERIENCE REQUIRED Must be familiar with the streets of the City of Monroe Ability to work in a team situation Proven communication skills Ability and willingness to learn independently Ability to follow procedures and policies both verbally and written Ability and willingness to work with the public in a business and professional manner Ability to use truck radios according to FCC guidelines Strong sense of responsibility which includes demonstrated and dependable attendance, knowledge, and work experience EDUCATION High school diploma or GED equivalent from an accredited institution Ability and knowledge to operate a computer LICENSES & CERTIFICATES Must possess and maintain a valid Louisiana Driver's License and always practice safety . * Must obtain a Class I Certification in Water Distribution within 12 months of lire from the Louisiana Department of Health and Hospitals