Meter Data Analyst

Meter Data Analyst

Salary: $101,078.64 - $128,868.72 Annually Location: Santa Clara, CA Job Type: Full-Time Job Number: 19-26-601 Department: Electric Utility Opening Date: 03/04/2026 FLSA: Non-Exempt Bargaining Unit: 8 Weighting Plan: 100% Oral

Qualifying Supplemental Description

The Department: Silicon Valley Power (SVP) currently provides 24/7 energy to the City of Santa Clara, with over 50 percent of the electricity from carbon-free and renewable resources. SVPs customer base is growing, forecasted to almost double its peak by 2030, to a projected 1300 MW. This type of load growth requires extensive planning, procurement, and management to meet the needs of todays customers while securing power needs to meet the future growth.

It is the mission of Silicon Valley Power to be a progressive, service-oriented utility, offering reliable, sustainable, competitively priced energy and services for the benefit of Santa Clara and its customers.

The Position: Under general supervision, the Meter Data Analyst is responsible for ensuring the Advanced Metering Infrastructure (AMI) system is operating at optimum performance and providing consistent and reliable meter readings; tracking system performance trends; providing support, direction and assistance to internal and external customers; and coordinating and managing scheduled and unscheduled system maintenance activities.

Additional Information:

• Applications must be filled out completely (e.g. do not write "see resume, NA, or personnel file.").
• To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume.
• Incomplete applications will not be considered.
• Application packets may be submitted online through the "Apply Now" feature on the job announcement at www.santaclaraca.gov.
• This position is continuous or open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position.
• If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

Recruitment Notice: THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED ABOVE. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT.

MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. APPLICANTS WILL BE CONSIDERED FOR POSITIONS ADHERING TO ALL APPLICABLE CITY POLICIES, INCLUDING BUT NOT LIMITED TO CMD 033- EMPLOYMENT OF RELATIVES.

Salary Range: The annual salary range for this position is $101,078.64 - $128,868.72. This position may be filled at or near the minimum of the salary range.

Minimum Qualifications

Education and Experience

• Minimum Education Requirements: Associates degree in a related field.
• Minimum Experience Requirements: One (1) year of experience in utility operations or meter data management systems.
• Acceptable Substitution: Three (3) years of experience in utility operations or meter data management systems may be substituted for the education and experience qualifications above.

License/Certifications: Possession of a valid California Class C drivers license is required at time of appointment and for the duration of employment.

Desirable Qualifications:

• Experience working on a ground-based or data-based meter read collection system and using a handheld device.
• Experience with Advanced Metering applications, Advanced Meters, and connections for Advanced metering to billing systems.

Other Requirements:

• May be required to work shifts, weekends, and odd and unusual hours in the performance of duties and emergency situations.
• Must be able to perform all of the essential functions of the job assignment.

Follow this link to view the entire Class Specification, which includes more information on Typical Duties and Knowledge, Skills, and Abilities.

Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview may be required prior to appointment.

Federal Law Notice: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application.

Permanent City Employees Preference Points: Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to their final score.

Equal Opportunity Employer Statement: The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov.

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City of Santa Clara Benefit SummaryOverview for Bargaining Unit #5, 7, & 8

This summary provides a brief overview of the City of Santa Claras benefits available to Bargaining Unit #5, 7, & 8 employees in 2026. In the event of any conflict between the information in this summary and the applicable official plan documents, City Managers Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change.

Retirement: Membership in the California Public Employees Retirement System (CalPERS)

• Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly
• New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay

Medicare and Social Security (FICA): Employee pays 6.20% up to $11,439 (Social Security) and 1.45% (Medicare) of gross pay.

Health Insurance:

• The City contributes up to 100% of the premium of the Kaiser (Region 1) plan for Employee Only and Employee + 1 Dependent plans.
• The City contributes up to 90% of the premium of the Kaiser (Region 1) plan for the Employee + 2 or More Dependents plan.
• Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis.
• No cash difference is paid if an employee elects a plan cheaper than the max City contribution.
• To be eligible for the Citys contribution toward health, employees must be on a paid status for at least 80 hours in the month prior to the month of coverage.
• The Citys contribution is prorated based on scheduled hours for part time employees.
• Coverage is effective as early as the first day of the month after date of hire.
• Employees hired on or after 1/1/2022 who opt-out of City-offered health insurance and provide annual attestation and acceptable proof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details.

Dental Insurance:

• Choice of two Delta Dental plans; enrollment is mandatory.
• City pays lowest cost employee only plan; additional cost is paid by employee.
• Coverage is effective as early as the first day of the month after date of hire.

Vision Insurance:

• Choice of two VSP plans.
• City pays lowest cost employee only plan; additional cost is paid by employee.
• Coverage is effective as early as the first day of the month after date of hire.

Voluntary Employee Beneficiary Association (VEBA):

• City contributes $50.00 a month toward employees VEBA account.
• Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax).

Life Insurance:

• City pays for $15,000 of Basic Life Insurance coverage.
• Coverage is effective the first of the month after one calendar month of employment.
• Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children.

State Disability Insurance (SDI):

• Employee pays 1.3% of gross pay (includes Paid Family Leave).
• 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information.

Paid Family Leave (PFL):

• Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child.
• No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information.

Long Term Disability (LTD) Insurance:

• Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month.
• City pays $.558/$100 of insured earnings.
• 30 calendar day waiting period.
• Coverage is effective the first of the month after one calendar month of employment.

Deferred Compensation:

• Voluntary plan through Nationwide Retirement Solutions.
• Employee may contribute up to the lesser of the IRS maximum or 100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules.

Flexible Spending Account (IRS Section 125 Plan):

• Employee may contribute up to $3,400 per year in pre-tax dollars to a health care spending account.
• Employee may contribute up to $7,500 per year in pre-tax dollars to a dependent care spending account.
• Employee may contribute up to $340 per month in pre-tax dollars to a commuter benefit plan.

Vacation:

• Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service.
• For 1 - 4 years of service: 10 days (80 hours)/year
• For 5 - 9 years of service: 15 days (120 hours)/year
• For 10 - 15 years of service: 21 days (168 hours)/year
• For 16 - 20 years of service: 22 days (176 hours)/year
• For 21+ years of service: 24 days (192 hours)/year
• Maximum vacation accrual is 420 hours.
• Once per year, employees can elect to convert up to 40 hours of accrued vacation to cash to be paid out the following calendar year.

Sick Leave:

• Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual.
• Up to 48 hours/year of accumulated sick leave may be used for family illness.
• Up to 40 hours/year of accumulated sick leave may be used for personal leave.
• Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation).
• Partial sick leave payoff provision on retirement depending on years of service.

Non-Management Leave:

• 40 hours of non-management leave credited to employees each January 1st.
• New employees hired between January 1st and June 30th receive 40 hours of non-management leave their first year.
• New employees hired between July 1st and December 31st receive 20 hours of non-management leave their first year.
• Unused non-management leave may not be carried over from one calendar year to the next.

Compensatory Time Off (CTO):

• Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department).
• 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st).

Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year).

Reimbursements/Allowances (for specific classifications):

• Raingear: $150 per fiscal year for eligible classifications.
• Safety Boots: $275 per fiscal year for eligible classifications.
• Walking Shoes: $120 per fiscal year for eligible classifications (See MOU for details).
• Tools: $500 per fiscal year reimbursement for Auto Foreperson classification.
• Phone allowance: $80/month for Senior Key Customer Representative(s) and Key Customer Representative(s) job classifications.
• Bilingual Pay: Certified bilingual employees are eligible for $55/bi-weekly bilingual pay.
• Night Differential Pay:
• Librarians and library support employees whose regular assignments are to City libraries are eligible for 5.0% night differential pay for all hours worked between 5:30 p.m. and 6:30 a.m. so long as they work a minimum of 2 consecutive hours between 5:30 p.m. and 6:30 a.m.
• All other employees are eligible for 5.0% night differential pay for all hours worked between 6:00 p.m. and 8:00 a.m. so long as they work a minimum of 2 consecutive hours between 6:00 p.m. and 8:00 a.m.
• Standby Pay: Employees in the classification of Electric Utility Programmer Analyst, Electric Utility Network Administrator, and Senior Energy Systems Analyst are eligible for standby pay of $100/week when assigned to work standby.

Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement.

Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year. City paid benefit.

Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum.

• Up to age 65, retirees are eligible for reimbursement up to $438/month in 2026 (amount adjusted annually).
• After age 65, retirees are eligible for reimbursement up to $262/month in 2026 (amount adjusted annually).

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Supplemental Questionnaire

01 Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, omissions, stating "see resume" or partial information may result in disqualification from the selection process.

Do you agree to answer each supplemental question completely and in your own words (without the use of generative Artificial Intelligence tools, including but not limited to Chat GPT, Microsoft AI, or any other AI tool), and that your responses can be verified from information included within your application? [ ] Yes [ ] No

02 Please select the option below that best describes how you meet the education minimum qualifications for Meter Data Analyst. [ ] I possess an Associates degree in a related field. [ ] I do not meet the education minimum requirements for this position.

03 Please select the option below that best describes how your meet the experience minimum qualifications for Meter Data Analyst. [ ] I have at least one (1) year of experience in utility operations or meter data management systems. [ ] I have more than three (3) years of experience in utility operations or meter data management systems. [ ] I do not meet the experience minimum requirements for this position.

04 Describe your hands-on experience working with Advanced Metering Infrastructure (AMI) or automated meter read systems. Please include the system(s) used, day-to-day responsibilities, and how you monitored system performance or resolved communication failures.

05 Describe your experience monitoring system performance metrics for a metering or utility data system. Please include what performance indicators were important to track (e.g. read success rates, latency, communication health, outage signs, etc.) and what actions you took when performance declined.

06 Describe your experience analyzing customer or account-level electric usage data. Please include the types of usage data reviewed (e.g. interval consumption, demand patterns, weather trends etc.) and an example of how your analysis supported billing accuracy, customer inquiry resolution, or operational decision making.

07 What software tools have you used for data analysis, reporting, or tracking? Please highlight specific programs (Excel, SQL, MDMS platforms, CIS systems, etc..), types of reports you generated, and frequency of use.

Required Question

Employer: City of Santa Clara Address: 1500 Warburton Ave. Santa Clara, California, 95050 Phone: 408-615-2080 Website:http://www.santaclaraca.gov