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Merchandise Manager - Arizona Financial Theater

Live Nation Worldwide

  • Phoenix, Arizona
  • 30+ days ago

    Highlights

    Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year.

    Numbers & Facts

    LocationPhoenix, Arizona

    Description

    Job Summary:

    WHO ARE WE?

    Live Nation Entertainment is the world’s leading live entertainment company,comprisedof global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in theworldpromoting more than 40,000 shows and 100+ festivals annually fornearly 4,000artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. Foradditionalinformation, visit www.livenationentertainment.com.

    Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. Withperksranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support...it’sno wonder we are certified as aGreat Place to Workorganization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to joinLive Nation. 

    WHO ARE YOU?

    Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forwardthinkingand committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!  

    THE JOB

    Job Title

    • MerchandiseManager(part time)

    Job Description

    Are you someonewhoenjoys working in a fast-moving environment? Do you enjoy live music? Doyou take pride in successfully leading a team toaccomplisha common goal? Then,the Live Nation MerchandiseManagerposition may be the right opportunity for you. The Merchandise Manager is the direct link between the artist’s representative(s) and the venue,overseeing the successful operation of all on-site artist/tour merchandise outlets. TheMerchandise Managerestablishesand leads a highly motivated team ofmerchandise specialistswhoinventory, distribute, and display each piece of artist merchandisewith pride.Throughout the show, the Merchandise Managermonitorsinventory levels and requestsadditionalstock as, all while motivating the team toquickly and carefully fulfill each guest’s order.After the show is over,the Merchandise Manager oversees the team as they reassembleand inventorythe remaining merchandise.The Merchandise Manager then settles with theartistrepresentatives and completes settlement reports.Once reconciliation is complete and the merchandise returned to theartist,the Merchandise Managerheadshome, knowingthe team successfully supported another show in merchandise operations

    WHAT THIS ROLE WILL DO

    Objectives of the Role

    • Serve as a liaison amongst Artist/Tour Representative(s), Venue Management, and Merchandise Specialists team. 

    • Oversee team of Merchandise Specialists to ensurean exceptional merchandisepurchasingexperience for all guests and fans in Live Nation venues

    • Act as a brand ambassador for Live Nation, its local sponsors, and the venue

    Duties & Responsibilities

    • Communicate with Artist/Tour Representative to advance productlineforupcoming event(s)

    • Develop Merchandise Specialist schedule based on event projections

    • Overseeinventory count-in and count-out procedures 

    • Support successful sales operations at each eventbytraining, mentoring, and motivatingMerchandise Specialists team

    • Ensure merchandise standsalwaysremain clean and presentableand displays meet or exceed expectations

    • Perform physical duties as required by the role, such as moving equipment or transferring merchandise between locations

    • Complete all required reportsin a timely manner, including pre-show, post-show, and payroll reports

    • Communicate withVenue Managementand RegionalMerchandise Managementteam

    • Ensure team compliance with Live Nation policies and procedures, as well as health and safety regulations 

    WHAT THIS PERSON WILL BRING

    Skills & Qualifications

    • Merchandise Managersmust have refined communication and interpersonal skills

    • Merchandise Managersaredetail-orientedand highly organized

    • Merchandise Managersareguest-centricand able to respond to requestsand concerns in a professional manner

    • Merchandise Managersmust be team-drivenandpossessadvanced leadershipadeptnesswith the ability to train and mentor in a positive manner

    • Merchandise Managersmust have basicbusinessproficiencywith an understanding of the importance of forecasting andtimelyreporting 

    Experience

    • Event merchandisingpositions desirable

    • Positions that leveragecustomer service or hospitality

    • Prior experience is not as important as theappropriate attitudeand interpersonal skills

    Job Requirements

    • Must be able to available for the entire concert day, with shifts as long as 15 hours (with breaks)

    • Must be able to stand forlong periodsof time

    • Must be able tolift upto a50-poundbox

    • Must be able to work in outdoor environments inpotentiallyextreme temperatures

    • Must have a working understanding oftouch-screenbased systems

    • Must be of legal working age in the state

    EQUAL EMPLOYMENT OPPORTUNITY

    We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work andhomelife.  As a growingbusinesswe will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’stalent that matters tousand we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disabilitystatusor caring responsibilities.

    Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.  

    We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair ChanceOrdinanceand the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

    We also afford equal employment opportunitiestoqualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is anapplicant  consistentwith its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes toparticipateina timely, good faith, interactive process with a disabled applicant todetermineeffective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited toidentifyreasonable accommodations that can be made toassistthemto performthe essential functions of the position theyseek. Any applicant who requiresan accommodationin order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Live Nation will also provide reasonable religious accommodations on acase by casebasis.

    HIRING PRACTICESThe preceding job description has been designed toindicatethe general nature and level of work performed by employees within this classification. It is not designed tocontainor be interpreted as a comprehensive inventory of all duties, responsibilities, and qualificationsrequired ofemployees assigned to this job.

    Live Nation recruitment policies are designed to place the most highly qualified persons available ina timelyand efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

    Please note that the compensation information provided is a good faith estimate for this position only and is providedpursuant tothe Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might bepaid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positionslocatedoutside of 

    Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee’s salary history will not be used in compensation decisions.

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