Mentor Manager - Collier County, FL

Organization: Big Brothers Big Sisters of the Sun Coast

Location: Naples, FL (Collier County)
Reports To: Sr Reg Director of Programs
Employment Type: Full-Time, Exempt
Salary Range: $47,000 – $50,000

About Big Brothers Big Sisters of the Sun Coast

At Big Brothers Big Sisters of the Sun Coast, we ignite the power and promise of youth through meaningful, professionally supported mentoring relationships. Our vision is for all youth to achieve their full potential. We serve communities across the Sun Coast, creating life-changing connections that inspire confidence, success, and purpose.

Position Overview

The Mentor Manager plays a key role in developing, supporting, and sustaining successful mentoring matches between volunteer “Bigs” and youth “Littles.” You’ll serve as the primary contact for these relationships, ensuring each match thrives and makes a lasting impact.  This role will travel either to Collier County office or to partner locations daily.  Travel will consist of 50-60% of the role.

Key Responsibilities

• Conduct interviews and assessments with volunteers, children, and families to facilitate new matches.

• Maintain accurate and timely documentation for each match according to established protocols.

• Communicate regularly with parents, children, mentors, teachers, and community partners.

• Plan and coordinate events and activities for Bigs and Littles, in collaboration with other departments.

• Provide volunteer training and ongoing support to ensure strong mentoring relationships.

• Conduct follow-ups and annual reviews with all active matches.

• Meet or exceed all performance metrics and goals for the Mentor Manager role.

• Identify opportunities for outreach and recruitment of new volunteers and children.

• Work occasional evenings and weekends to support interviews, match activities, and events.

• Travel within Collier County — dependable personal transportation is required.

Qualifications

• Bachelor’s degree in social or human services, education, or related field — or equivalent combination of education and experience (4+ years in a related field).

• Strong interpersonal and communication skills; able to connect with diverse audiences.

• Knowledge of youth development and mentoring best practices.

• Highly organized, self-motivated, and community-minded.

• Spanish fluency is a plus.

• Must reside in Collier County to best serve assigned area.

• Competitive compensation package

• Major Medical/Rx, Dental, and Vision coverage

• Paid Time Off (PTO)

• Paid holidays including a week between Christmas and New Years

• Life insurance, STD, LTD, and other supplemental plan options

• Supportive, family-oriented, and creative work environment

To view all openings, please see the Careers page on our website: www.bbbssun.org. Applications will be reviewed on a rolling basis until the position is filled.

Equal Employment Opportunity Statement

Big Brothers Big Sisters of the Sun Coast is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.