Mental Health House Supervisor - RN

The House Supervisor ensures high quality, patient-centered care through direction and supervision of all house-wide functions during a designated shift. The House Supervisor participates as an active member of the nursing management team and assumes authority to manage all activities and personnel in conjunction with and in the absence of hospital administration.

• Assumes responsibility for supervision and coordination of all house-wide functions during the designated shift. Makes decisions regarding patient care and staff management using established policies/procedures.

• Participates in the monitoring, evaluation, and delivery of nursing care in accordance with established policies/procedures to ensure patient and family needs are assessed and met.

• Prioritizes clinical rounds to evaluate ongoing staff needs, and if necessary, identifies additional measures to provide assistance.

• Assigns nursing staff to specific clinical areas within the hospital to meet patient care needs. Adjusts staffing by reassigning staff, assigning PRN and agency personnel, and coordinating overtime.

• Serves as authority in the absence of other members of the nursing management/administrative team.

• Directs staff members appropriately and effectively in emergency situations.

• Supports the achievement of internal/external benchmarks, accreditations, and designations.

• Ensures compliance with all policies, procedures, and regulatory standards.

• Manages admission and discharge processes to ensure efficient throughput and high quality, patient-centered care.

• Facilitates effective interdisciplinary care coordination within and across departments. Ensures staff with appropriate clinical competencies are assigned to meet patient care needs.

• Acts as a resource for employee health issues for unit charge nurses/supervisors and other hospital supervisors.

• Participates in Emergency/Disaster Preparedness with regulatory agencies as appropriate.

• Responds to all emergency eodes within the hospital. Communicates with medical examiner, Police and Fire departments, and organ donation agencies.

• Models, promotes, and holds staff accountable for attaining and sustaining an unparalleled patient experience that differentiates the organization as a leader in healthcare.

• Ensures compliance with evidence-based practices that enhance patient experience and customer service.

• Collaborates with subject matter experts and other leaders to create an environment of teamwork that supports improved outcomes and service.

• Supports a patient-first philosophy and engages in service recovery when necessary.

• Leads in a way that inspires commitment to the vision/mission/values of the organization.

• Functions as a resource person for staff members. Provides coaching, feedback, and training to improve performance and engagement.

• Assumes responsibility for administering corrective/disciplinary actions in a timely manner according to appropriate procedures.

• Consults with Unit Supervisors/Charge Nurses regarding staff performance and gives feedback as necessary.

• Serves as the interface between healthcare providers and community support systems who coordinate ongoing care needs.

• Supports physician partnerships.

• Maintains current professional knowledge and skills in accordance with established methods of the department.

• Represents the organization positively within the community; participates in company-supported community/patient events and in-services.

• Serves as a Representative of Employee Health Nurse during non-business hours, as needed.

• Manages clinical projects and serves on hospital committees as assigned.

• Provides input into the formalization, implementation, and evaluation of long and short term goals for the nursing department.

• Coordinates with management/administrative team to ensure staff productivity and appropriate resource utilization to achieve high quality patient care while meeting financial performance goals and objectives.

• Supports proper inventory control and assists with managing supplies and equipment.

• Performs other duties as assigned.

• Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.”