Administrative Skills, Basic Life Support (BLS), CPR Certification, Communication Skills, Computer Skills, Correctional Health, Customer/Client Research, Data Entry, Dental Insurance, Detail Oriented, Diversity, Documentation, Employee Assistance Plan, Facebook, Health Plan, Healthcare, Healthcare Providers, High School Diploma, Interpersonal Skills, LinkedIn, Mail Processing, Medical Record System, Medical Records, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Psychiatry and Mental Health, Purchase Orders, Purchasing/Procurement, Regulatory Requirements, Reporting Skills, Substance Abuse, Telephone Skills, Time Management, Vision Plan, Volunteer Management
Overview
NaphCare is hiring a Mental Health Clerk to join our team of medical professionals working at the Birmingham Community Work Based Facility facility located in Birmingham, AL.
As a Correctional Mental Health Clerk, you will work alongside correctional officers and other medical professionals to provide administrative and clerical support to the Mental Health Director and Health Services Administrator. Working within a controlled environment, where security is top priority and the days are never dull.
Responsibilities
As the Mental Health Clerk, your key responsibilities include and may not be limited to:
- Responsible for managing all incoming calls, direct/ transfer calls to appropriate staff, retrieve all voicemails daily and return calls, as necessary
- Utilize Microsoft Office, including Word and Excel, to prepare various reports, memos and correspondence as needed. Also utilize specific software (X-Jail, TechCare) as needed
- Perform various clerical and administrative functions to include tracking supplies, utilizing purchase orders for outside vendors and distributing mail
- Enters client data into Electronic Health Record (EHR) systems, including case notes, payments, and scheduling
- Responsible to shred all documentation containing Patient Health Information (PHI)
- Coordinate with Records Department for archiving files and reports
- Coordinate volunteer services
Qualifications
Qualifications:
- Must hold a High School Diploma or GED certificate
- Basic computer skills including working knowledge of Microsoft Office Suite (Outlook, Excel, Word)
- Excellent skills in the areas of organization, attention to detail, time management and an ability to manage multiple tasks
- Be able to obtain BLS CPR Certification (AHA preferred)
- Must have one (1) year of clerical experience, preferably in a correctional setting
- Excellent interpersonal and communication skills
- Ability to interact effectively with patients from diverse backgrounds, including those with mental health or substance abuse issues
- Must have the ability to maintain confidentiality of all proprietary and/or confidential information and integrity, professionalism and ability to adhere to a Code of Conduct and comply with all corporate policies, procedures, and legal requirements
- Must pass the facility's criminal background check and drug screening
Working Conditions:
Must have the physical and mental capacity to work in an environment that may be less than pristine, as well as manage and maintain physical and mental health when encountering stressful situations.
Why Join NaphCare?
NaphCare is one of the largest providers of healthcare services to correctional facilities throughout the US and we are growing. If you have never considered a career in correctional healthcare, now may be the time. In addition to competitive salaries and generous employee benefits, we strongly support career advancement within the company.
NaphCare Benefits for Full-Time Employees Include:
- Health, dental & vision insurance that starts day one!
- Prescriptions free of charge through our health plan, beginning day one!
- Lowest Cost Benefits!
- Employee Assistance Program (EAP) services
- 401K and Roth with company contribution that starts day one!
- Tuition Assistance
- Referral bonuses
- Term life insurance at no cost to the employee
- Generous paid time off & paid holidays
- Free continuing education and CMEs
If you would like to speak with me to learn more about this position and NaphCare, apply directly to the position to initiate the application process, and I'll be in touch.
Equal Opportunity Employer: disability/veteran
Follow Us: Instagram | Facebook | LinkedIn | Advancing Correctional Healthcare | NaphCare
N
NAPHCARE, INC.
NaphCare is dedicated to implementing cost-effective, quality services according to our clients' needs.
Because every facility is unique, we tailor our services to meet each client's respective needs. We deliver solutions based on your requests rather than telling you how to run your facility. NaphCare evaluates, evolves, and adapts our programs according to not only client needs, but also the ever-changing field of correctional healthcare.
When you choose NaphCare, you choose a proactive, preventive healthcare provider. We focus on a “Day One” mentality, providing care up front and without delay. Our clients experience greater efficiency, a reduction in unnecessary costs, and transfer their legal liability, all without giving up their independence. NaphCare is leading the way with an all-in-one approach to correctional healthcare that provides services unique to your facility.
Personal Attention
With NaphCare, people come first. We are proud of our company culture and ability to connect with our clients on a personal level, and it is NaphCare's mission to continue our history of personalized service. Care is not reserved simply for the patients entrusted to us, but also for our client partners. We care for our clients by providing efficient services to reduce their costs, communicating regularly about our services, listening to the client, providing accountability through continuous quality studies and reporting, and working with integrity at all times.
Company Consistency
Also, as an independent healthcare partner, we are free from complex partnerships and distant investors that limit our competitors' responsiveness. NaphCare has not undergone any corporate reorganization or restructuring since the company was founded in 1989, and has no plans to do so in the future. This stability, along with planned and structured growth, ensures that our client partners receive personal attention from our administrative and medical support team at our headquarters.
Financial Stability
NaphCare is a financially stable and fiscally responsible company. Throughout our history, we have maintained steady, measured growth, more stable than sweeping corporate changes. Our clients do not have to worry about drastic shifts in our company and how such changes will affect their services.
One of the best indicators of a company's financial stability is its ability to secure insurance and a bonding line. NaphCare is proud of our ability to provide performance bonds, rather than letters of credit. Due to our financial strength, NaphCare has exceptional insurance programs that indemnify our clients against litigation regarding healthcare services.