Mental Health Case Manager Supervisor
Salary
$66,913.60 - $89,710.40 Annually
Location
481 Fourth Street - Hollister, CA. 95023, CA
Job Type
Regular, F-T
Job Number
02201
Department
Behavioral Health
Division
Mental Health
Opening Date
06/12/2026
Closing Date
6/19/2026 11:59 PM Pacific
Description
DEFINITION
Under general direction, to supervise a group of Mental Health Case Managers performing initial client interviewing and service intakes; to direct the development and implementation of client services and case management plans; to recommend assignment of cases to professional staff; to provide paraprofessional and treatment support services for County Mental Health and/or Substance Abuse Clients; and to do related work as required.
DISTINGUISHING CHARACTERISTICS
This is the full supervisory level in the Mental Health Case Manager class series. Incumbents plan, schedule, and supervise the work of other Mental Health Case Managers. They also have responsibility for providing direct and support services working with individuals, couples, families, or groups, as appropriate. This classification is distinguished from Mental Health Case Manager II by exercising full supervisory responsibilities for other case management staff.
REPORTS TO
Deputy Director, Mental Health, Mental Health Director, or Substance Abuse Program Administrator
CLASSIFICATIONS SUPERVISED
Mental Health Case Manager I, II
TYPICAL PHYSICAL REQUIREMENTS
Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX.
TYPICAL WORKING CONDITIONS
Work is performed in office, clinic, or community environments; work is performed with people who may exhibit unstable and potentially violent behavior; continuous contact with other staff and the public
Example of Duties
(The following is used as a partial description and is not restrictive as to duties required.)
Provides supervision, work scheduling, and coordination for an assigned group of case managers; evaluates the work of assigned staff; facilitates the development of case management services in an assigned County Department; conducts initial intake interviews for an initial appraisal of client needs and program eligibility; develops recommendations for assignment of clients to professional staff; meets with individuals, families, and groups to provide a variety of case management and support services related to an assigned program or service area; provides support in clinic and community settings; assists with the development of program services and functions; provides some basic counseling services under appropriate guidance; communicates with, listens to, and observes clients in individual/group counseling sessions; obtains information to assess clients needs; formulates case management and service plans, evaluating client progress; prepares and maintains case records and documentation; facilitates client services by providing assistance in securing a variety of support services; may assist with development and implementation of specialized prevention and recovery support activities, including support groups, parenting education, life experience activities, and supported independent living, recreation, and work experience; provides support services including office support and receptionist services, as needed; works with individuals to facilitate access and use of community resources; maintains records of services provided as required State and Federal regulations and Department policies; may develop treatment plans and provide services in collaborative team efforts; assists other staff with support, office, transportation, and other program related activities; performs crisis interventions, as needed.
Minimum Qualifications
Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
Completion of college courses in a behavioral or social science area, including, but not limited to Addiction, Psychology, Sociology, Recreation, Child Care, Social Work, Counseling, and related fields.
Two years of responsible experience in providing case management services comparable to a Case Manager II with San Benito County.
Special Requirements:
Possession of, or ability to obtain an appropriate valid California Drivers License.
Knowledge Of/Ability To
Knowledge of:
Principles, procedures, techniques and trends related to counseling, therapy, and guidance of individuals, groups, and families in mental health programs and/or alcohol and drug treatment and prevention programs.
Biological, behavioral and environmental aspects of mental health and behavioral problems.
State, Federal, and local laws, regulations, and requirements for the provision of counseling services.
Alcohol and drug treatment and detoxification methods and issues, as necessitated by area of assignment.
Legislative and administrative rules and regulations pertaining to Lanterman-Petris-Short and Short-Doyle services.
Scope and activities of public and private health and welfare agencies and other community resources.
Interviewing and client assessment techniques.
Crisis intervention methods and techniques.
Principles of supervision, training, and work evaluation.
Ability to:
Plan, organize, schedule, and supervise the work of case management staff.
Provide training and work evaluations for assigned staff.
Interview clients for Mental Health and/or Substance Abuse Services, developing initial assessments regarding program eligibility and client needs.
Perform a variety of mental health and/or alcohol and drug abuse recovery support services with individual clients and groups, as assigned.
Apply and explain Federal and State laws, rules, and regulations governing mental health and/or alcohol and drug programs and services.
Develop and maintain cooperative, constructive relationships with families of clients, members of professional disciplines, social agencies and other staff.
Prepare clear, concise and comprehensive case work records and make sound recommendations.
Develop and implement client case management services.
Effectively counsel clients, groups, and families.
Maintain the confidentiality of case information.
Recognize a potential crisis and deliver crisis intervention services.
Handle stress and unusual client behavior.
Effectively represent the County Mental Health Department or Substance Abuse with the public, community organizations, other County staff, and other government agencies.
In accordance with California Government Code section 3100, et., seq., all County of San Benito employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath.
SAN BENITO COUNTY BENEFITS
Employees in regular, full-time positions will be eligible to participate in the following employee benefits:
Pay Day: Employees are paid bi-weekly.
Insurance Deductions: The insurance and benefits deductions will take place bi-monthly, normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly.
Vacation: Based on continued years of service. Maximum accruals may apply depending on the bargaining unit.
Holidays: 13.5 holidays (including 3 floating) for most employees.
Sick Leave: 15 days per year. Maximum accruals apply.
Health Plan: Comprehensive medical and dental plans available for full-time employees. Employees appointed to a regular position at a time base of 50% or higher are also eligible to participate.
Vision Plan: MES Vision Plan offered which offers exams, frames and lenses on a 12-24-24 basis. The County pays for employee coverage and the employee can pay for dependent coverage. This benefit is available to FULL-TIME employees only.
Employee Assistance Program: The County provides confidential short-term counseling services to employees and dependents. Any regular employee is eligible for up to a total of three (3) hours of counseling sessions within any six (6) month period per County employee. Up to a maximum of six (6) sessions per calendar year are allowed per family
Life Insurance/AD&D: County pays for a $20,000 BASIC life insurance policy for each employee. Two other VOLUNTARY life insurance plans available, including AD&D.
Disability Insurance: General, Confidential and Management groups participate in the State Disability Insurance.
Credit Union: Membership to the Santa Clara Federal Credit Union is available to San Benito County employees.
Deferred Compensation: Employees may participate in tax-deferred retirement savings. Three 457 plans are available. Employees may rollover funds from prior 401k or 457 accounts. IRS limits apply.
Retirement: Regular employees will be enrolled into the CalPERS retirement system in accordance with the Public Employees Retirement Law. Employee contributions vary according to bargaining unit.
All New Miscellaneous (non-Safety) employees enrolled into the CalPERS retirement system participate in the full formula of 2% at 62. Miscellaneous employees participate in Social Security in addition to CalPERS.
New Safety employees are covered by the safety full formula 2.7% at 57. Safety employees contribute 9% of the employee contribution. Safety employees do not participate in Social Security.
Supplemental Insurance: Employees may participate in various AFLAC plans such as accident, disability, and cancer insurances.
Additionaly, employees can enroll into a pre-tax cafeteria plan and flexible spending accounts including Unreimbursed Medical ($2500) and Dependent Care ($5000).
Health, Dental and Vision Insurance
Retirement Formula Local MISC 2% @ 62 for New PERS Members
Social Security (non-safety)
Vacation Based on Continued Years of Service
Sick Leave 15 Days Annually
Floating Holiday
457 Deferred Compensation
Credit Union
Flexible Spending Account
Employee Assistance Program
Group Life Insurance
Additional Optional Life Insurances & AD&D
Tuition Reimbursement
01
I understand all County employees will be required to take an Oath of Office and will be called upon to act as Disaster Service Workers, when needed.
02
Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience listed on your application as well as your resume. The rating of the supplemental questions may determine your application status and/or rank on the eligible list. Answers such as "see resume" or "see above" will remove you from consideration. I have read and understand the statement above concerning submission of supplemental questionnaire responses.
03
Please indicate your highest level of education.
04
Have you completed college courses in a behavioral or social science area, including, but not limited to Addiction, Psychology, Sociology, Recreation, Child Care, Social Work, Counseling, and related fields?
05
How many years of experience do you have providing mental health, substance abuse, or case management services?
06
Please describe your experience developing and monitoring client case management or service plans for mental health, substance abuse, or related human services programs.
07
How many years of experience do you have supervising or leading staff in a behavioral health, social services, or human services setting?
08
Do you possess experience working within publicly funded behavioral health programs, including documentation requirements, treatment planning, and compliance with State regulations?
Required Question
Employer County of San Benito
Address 481 Fourth Street
Hollister, California, 95023
Phone 831-636-4000
Website http://agency.governmentjobs.com/sanbenito/default.cfm