Customer Service Management, Dementia, Federal Laws and Regulations, Health Plan, Leadership, Maintain Compliance, Organizational Skills, Project/Program Management, Quality of Care, Safety Standards, Staff Training, State Laws and Regulations, Team Lead/Manager
The Memory Support Manager oversees the memory care program in a luxury retirement community, ensuring high-quality, holistic care aligned with federal and state regulations.
- Supports mission, values, and resident-centered principles through team leadership and resident engagement.
- Develops personalized care plans using LifeStory and coordinates interdisciplinary team efforts.
- Leads staff training, hiring, and supervision, fostering a compassionate environment.
- Manages resident programming, community partnerships, and family communication.
- Ensures compliance, maintains safety standards, and oversees environmental rounds.
- Coordinates move-ins, level of care assessments, and care plan updates.
- Requires relevant experience in memory care, leadership skills, and certification as a Dementia Practitioner within 3 months.
Overall, the role emphasizes compassionate leadership, resident well-being, and program excellence.