Membership Specialist

As a Membership Specialist, your goal is to increase membership numbers through prospecting, member referrals, phone calls, and walk-in visits. The ideal candidate has excellent customer service and sales skills, a positive attitude, and a love of fitness.

Benefits:

• Commission
• Bonus based on performance
• Employee discounts
• Flexible schedule
• Free uniforms
• Paid time off
• Training & development
• Wellness resources

Must have Sales Experience.

Benefits/Perks

• Careers Advancement Opportunities 
• Flexible Scheduling
• Competitive Compensation

Job Summary
We are seeking a Membership Specialist to join the team at our gym! As a Membership Specialist, your goal is to increase membership numbers through prospecting, member referrals, phone calls, and walk-in visits. The ideal candidate has excellent customer service and sales skills, a positive attitude, and a love of fitness. 

Responsibilities 

• Greet members, guests, and prospective members as they arrive at the gym
• Answer phone calls and assist members
• Communicate with leads and potential members through calls, texts, emails, and in-person meetings
• Provide an excellent onboarding experience
• Assist members with resolving any concerns or complaints

Qualifications

• High school diploma/GED required
• Previous customer service or sales experience
• Proficient in MS Office and other computer programs
• Positive, motivating, and effective interpersonal communication skills
• Excellent organizational and time management skills