The Membership Specialist provides a welcoming and engaging experience for members and guests, driving membership growth and exceeding sales targets through prospecting, tours, and presentations.
They handle lead generation via external promotions and internal referrals, book appointments, and aim for a 50% closing rate on memberships and 25% on personal training.
The role includes delivering facility tours, presenting membership options, ensuring sales documentation accuracy, and meeting monthly sales goals.
Customer service involves follow-up, retention efforts, and assisting with cancellations.
Other responsibilities include maintaining facility cleanliness, adhering to uniform policies and schedules, and collaborating with staff and community partners.
Qualifications include sales experience, excellent communication, and fitness knowledge.
Benefits include health insurance, discounts, training, and advancement opportunities.
Compensation is $14/hour.