CPR Certification, Communication Skills, Computer Systems, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Defibrillator, Fitness, High School Diploma, Lead Generation, Leadership, Marketing, Microsoft Office, Onboarding, Organizational Skills, Sales, Spa Services
Join our energetic club team and lead the member experience! As a Membership Manager you’ll keep members happy, drive consistent membership enrollment, and help manage day-to-day club operations. You’ll provide tours, convert prospects — all while delivering the Ultimate Fitness Experience.
What you’ll do:
- You’ll build strong relationships, guide members through tailored onboarding, and proactively follow up to ensure they’re making progress and staying engaged
- Recruit, convert, and retain members to meet monthly membership goals
- Host tours, convert prospects, and ensure successful onboarding
- Generate local leads and support club marketing
- Track leads, appointments, and referrals in our CRM
- Maintain high standards for member service, safety, and club appearance
- Lead from the Front and help with day-to-day club ops
What we're looking for:
- High school diploma or GED required
- CPR/AED certification (or willingness to obtain within 30 days)
- 2+ years sales experience preferred
- Strong communication, sales, and people-management skills
- Organized, punctual, and customer-focused with a friendly, professional presence
- Comfortable with basic computer systems (MS Office, CRM/sales tracking)
- Willingness to work flexible hours (including weekends and evenings)
Why you’ll love it
- Be part of a fun, fast-paced team dedicated to member success
- Opportunities to grow into leadership roles across our expanding club network
Benefits & Perks:
- Complimentary club membership + guest privileges
- Discounts on training, spa services, programs, and apparel
- Employee referral bonus
- In-house Certification + Continuing Education
- Full-Time Only: Medical, dental, vision, life insurance, 401(k), and paid time off
ONELIFE FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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