We're seeking a motivated and friendly Membership Coordinator to join our team in a role that supports both our homeowners association operations and the vibrant lifestyle of our community club. The ideal candidate is proactive, personable, and organized, with a passion for community engagement and facility excellence.
Key Responsibilities
• Deliver prompt, courteous, and outgoing service to all residents, guests, and staff. • Assist with the daily upkeep and presentation of club amenities. • Register new residents and rental tenants in our community systems. • Greet walk-in residents and ensure their needs are met efficiently and professionally. • Confer with community members to gather feedback and enhance resident satisfaction.
Event & Activity Coordination
• Maintain attendance logs for all sponsored events and activities. • Develop and promote a monthly calendar of community activities and events. • Coordinate and oversee all approved social events, ensuring smooth execution. • Serve as the on-site liaison for event vendors and activity leaders.
Staff & Maintenance Oversight
• Manage and provide direction to the houseman and maintenance staff. • Assist with routine inspections of grounds, equipment, and facilities. • Identify maintenance needs and ensure timely and cost-effective resolutions.
Administrative & Property Management Support
• Assist the CAM/Property Manager in day-to-day HOA operations. • Purchase maintenance supplies, equipment, and furnishings as needed. • Help prepare and administer vendor/service contracts (e.g., cleaning, landscaping, security). • Prepare detailed reports, summaries, and documentation as requested.
Qualifications & Skills
• Exceptional interpersonal and customer service skills • Strong organizational and multitasking abilities • Proficient in Microsoft Office Suite and general office systems • Experience in HOA operations, hospitality, or management preferred • Availability to work weekends or evenings during special events as needed • Bilingual in English and Spanish preferred but not required
Education/Certificates/Licenses/Training
• High school Diploma required, Bachelor's Degree preferred
Physical Requirements
• Must be ambulatory, that is, must have the ability to walk, reach, maintain balance, sit, stoop, or kneel. • Must be able to carry or lift at least 20 pounds and be able to move objects weighing up to 50 pounds. • Must have sufficient vision to successfully perform the essential job functions.
Availability
• Availability for this full-time position will require to accommodate a schedule dependent on business level and will require Monday - Sunday availability.