Member Services Representative

Crunch Fitness

  • Hagerstown, Maryland
  • 8 days ago
  • $15 Per Hour

Highlights

Our clubs are packed with state-of-the-art equipment, high-energy group fitness classes, and next-level amenities like HydroMassage, tanning, and recovery spaces that keep both our members and our team feeling their best. Compensation: $15.00 per hour Fitness Growth Capital (FGC) is looking for high-energy, positive, and passionate people who are ready to bring the vibes, build a career, and make an impact.

Numbers & Facts

LocationHagerstown, Maryland

Description

Benefits:
  • Employee discounts
  • Free uniforms
  • Opportunity for advancement

Reports to:

  • Manager

Requirements: 

  • Fluent in English
  • Proficient reading and writing skills
  • Computer Skills

Special Skills: 

  • Strong customer service skills

Responsibilities: 

  • Membership Sales
  • Greet all members & guests with a smile and wish them well as they exit the club
  • Check in all members and guests in accordance with company procedures
  • Facilitate any messages on club software at member check-in
  • Answer phones in courteous, helpful, professional manner
  • Communicate special events to members and guests
  • Maintain an atmosphere, which makes members feel welcome
  • Facilitate all member requests or forward to a manager
  • Maintain professional disposition at all times
  • Sell retail products
  • Schedule member services: tanning, etc
  • Facilitate payment of member services in accordance with company procedures
  • Know club facility, services, and schedules
  • Maintain a clean and organized work area
  • Assist in all projects as delegated by club management
  • Follow all policies and procedures in the Employee Handbook
  • Opening and closing duties

Meetings: 

  • Monthly or Weekly Department Meetings Employee Training Meetings
Compensation: $15.00 per hour

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