Member Services Representative

Crunch Fitness

  • Clovis, California
  • 2 days ago
  • $16.90 Per Hour

Highlights

Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more. Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments.

Numbers & Facts

LocationClovis, California

Description

Benefits:
  • Employee discounts
  • Free uniforms
  • Opportunity for advancement
  • Training & development

Reports to:

  • Manager

Requirements: 

  • Fluent in English
  • Proficient reading and writing skills
  • Computer Skills

Special Skills: 

  • Strong customer service skills

Responsibilities: 

  • Membership Sales
  • Greet all members & guests with a smile and wish them well as they exit the club
  • Check in all members and guests in accordance with company procedures
  • Facilitate any messages on club software at member check-in
  • Answer phones in courteous, helpful, professional manner
  • Communicate special events to members and guests
  • Maintain an atmosphere, which makes members feel welcome
  • Facilitate all member requests or forward to a manager
  • Maintain professional disposition at all times
  • Sell retail products
  • Schedule member services: tanning, etc
  • Facilitate payment of member services in accordance with company procedures
  • Know club facility, services, and schedules
  • Maintain a clean and organized work area
  • Assist in all projects as delegated by club management
  • Follow all policies and procedures in the Employee Handbook
  • Opening and closing duties

Meetings: 

  • Monthly or Weekly Department Meetings Employee Training Meetings
Compensation: $16.90 per hour

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