Member Service Representative

Workway

Brandon, FL

JOB DETAILS
SALARY
$20–$21 Per Hour
SKILLS
ATM, Banking Services, Communication Skills, Credit Union, Detail Oriented, Documentation, Financial Transactions, Health Plan, High School Diploma, Loan Processing, Maintenance Services, Presentation/Verbal Skills, Reconciliation, Resolve Customer Issues, Transaction Processing/Management, Writing Skills
LOCATION
Brandon, FL
POSTED
16 days ago
 We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have a Member Service Representative opportunity with an established Credit Union for their branch location in Brandon, FL.

The Member Service Representative is responsible for below specific duties.

Your specific duties will include:
  • Serve as the primary liaison between members and the Credit Union, providing courteous, professional, and efficient service.
  • Assist members with daily banking needs, including providing account information and guidance on Credit Union products and services.
  • Process routine financial transactions such as deposits, withdrawals, transfers, and loan payments with accuracy.
  • Open and service member accounts, including checking/savings accounts, Certificates of Deposit (CDs), and IRAs.
  • Prepare and process required documentation for new accounts, account maintenance, and related services.
  • Accept and process loan applications and assist members with loan-related requests.
  • Handle member requests such as stop payments, ATM/debit card orders, temporary checks, check orders, and line-of-credit advances.
  • Research and resolve member account questions or discrepancies related to transactions, fees, overdrafts, and account activity.
  • Cross-sell and promote Credit Union products and services to meet member financial needs.
Required qualifications for the position include:
  • 1–2 years of experience working in a Credit Union or Banking environment.
  • Strong verbal and written communication skills.
  • Strong attention to detail and accuracy when handling financial transactions.
  • High School diploma or equivalent.
Preferred qualifications for the position include:
  • Teller or Cash handling experience.
Pay Rate Range - $20.00 - $21.00 per hour.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental and vision as well as a 401(k) plan.

Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!

Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. For our complete EEO & Pay Transparency statement, please visit http://www.workway.com/EEO . To receive state and federal compliance posters, e-mail

hr@workway.com

or call 972.514.1515.

#BrandonFL #MemberServiceRepresentative #Workway #JobOpportunity

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About the Company

W

Workway

Opening our doors in 2005, the founders of Workway were the first in the staffing industry to nationally specialize in the areas of Title, Escrow, Mortgage and Foreclosure. Since then, Workway has become the leading experts in this field delivering talent on a national basis. We are a staffing business that has grown and evolved with the industry through technological advances, economic shifts and the dynamics of a changing work force.

In 2011, Workway was purchased by the “Bowmer” family from the original founders continuing its operation as a family owned business. The “Bowmer” family have been prevalent within the employment services industry for the last 25 years with John Bowmer, Workway’s Chairman, having been CEO and Chairman of Adecco SA.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2005
WEBSITE
https://workway.com/