Member Care Assistant

JOIN A LEADING HEALTHCARE COMPANY

Do you dream of a great career with a great company – where you can make an impact and help people? We dream of giving you the opportunity to do just this.

We are not only committed to improving the lives of patients we serve, but yours as well. Curant means CARE, and that is just what we do.

Our culture of caring is evident by being recognized as one of Inc.’s fastest growing healthcare companies, receiving the Georgia Fast 40 and Atlanta Business Chronicle Trendsetters awards every year since 2013. Our Medication Care Management® programs and processes are proven to improve outcomes while reducing overall healthcare costs for our patients.

Curant Health is seeking a Member Care Assistant / Clinical Medical Assistant (CMA) to join our growing team. The position begins with a 90 days of onsite training in Smyrna, GA (8:30 AM – 5:30 PM), after which it transitions to a hybrid schedule with the following hours 10:00 AM - 7:00 PM. 

This position is primarily responsible for performing duties related to supporting the clinical services team, to include, but not limited to, enrolling patients from assigned clinics, providers, and/or direct patient outreach initiatives into Care Management. The CMA must review and document in EHRs, contact referrals- explaining the benefits for using Curant Health, and appropriately enroll the referral. 

Responsibilities

• Provide general administrative support as assigned by the manager, including printing daily mailings in accordance with established Service Level Agreements (SLAs), performing data entry, and completing other clerical or clinical tasks.
• Deliver a superior customer experience by effectively communicating with all stakeholders—including patients, providers, pharmacies, and other partners—via phone.
• Support the MEOT Team by assisting with tasks and activities that promote improved patient adherence.
• Organize and prioritize daily workload to align with company goals and departmental priorities.
• Ensure clear, accurate, and complete documentation at all times.
• Work independently to complete daily tasks and responsibilities with minimal supervision.
• Foster a collaborative environment by maintaining a positive, team-oriented attitude within the department.
• Consistently professional demeanor, reflected in communication, conduct, and approach to problem-solving.
• Uphold the highest standards of integrity in all aspects of the role.
• Perform additional duties as assigned while maintaining full compliance with HIPAA regulations.

Qualifications

• Requires a high school diploma or equivalent
• Minimum of 2 years’ clerical/clinical experience in a healthcare setting
• Registered as either a Pharmacy Technician or Medical Assistant in Georgia is preferred.

Why Work for Us?
We offer competitive pay, paid holidays, benefits, paid time off and a work/life balance. Not only that, but we also offer paid parental leave, recognition programs, promotion opportunities, a comprehensive training program to enhance your career, and employee prescription discounts.

Our Core Values consist of ICARE; Integrity, Communication, Accountability, Relationships and Excellence, and we take pride in you embodying those traits. Curant Health is an equal opportunity employer.