MedTech Field Service Engineer

IQVIA

Carlsbad, California

JOB DETAILS
SKILLS
Biology, Biomedical Engineering, Biomedicine, Business Skills, Clinical Laboratory, Clinical Research, Communication Skills, Computer Skills, Customer Support/Service, Driver's License, Hardware Installation, Healthcare, Hepatitis B, Hospital, Identify Issues, Lift/Move 70 Pounds, Maintenance - Electrical, Maintenance Services, Medical Diagnosis, Medical Equipment, Medical Tests, Medical Treatment, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Military, On Site Support, Organizational Skills, Patient Care, Product Testing, Software Configuration Management, Technical Leadership, Time Management, Willing to Travel
LOCATION
Carlsbad, California
POSTED
6 days ago
Internal Job Description

Our MedTech Field Service Engineer experiences a unique opportunity employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will be responsible for periodic maintenance, installing and updating as needed for medical devices including laboratory diagnostic units in hospitals across the United States, while delivering exceptional customer service. This is a great opportunity for you to advance your technical skills in the medical device industry!  

Please Note:This is a 100% travel position. Local, Regional and National travel required.  

Job Responsibilities: 

  • Provide ongoing communication and customer support to on-site hospital staff.  

  • Organizing, testing, and updating medical devices, installing, and configuring hardware, software, and network products.    

  • Conduct routine checks and records data from product tests after installation and configuration.     

  • Document and submit daily data while maintaining high standards of product support quality documentation.  

  • Full-time commitment requires travel locally, regionally, and nationally.  

  • Maintains professional and technical knowledge by attending educational classes as required and reviewing technical bulletins. 

  • Performs other duties and/or projects as assigned. 

  • Maintain credentials required by Client’s customers through credentialing services such as GHX (Vendormate) or Reptrax. 

You will have an opportunity to travel, grow, and expand into new opportunities while earning supplemental income and learning the medical device industry.  

Schedule: 

  • Assignment-based schedule with 30-40 hour commitment per week and overtime as needed.  This role comes with a guarantee of 24 hours per week but the expected work is up to 40 hours per week. 

Required Qualifications: 

  • Bachelor's Degree or Technical School in biomedical engineering or 

  • 3-5+ years’ experience in the repair, maintenance, and installation of medical diagnostic equipment used in a laboratory setting in leu of education based on experience. 

  • Biomedical, hardware, electrical, mechanical and diagnostic repair and troubleshooting experience is required. 

  • Professional business acumen and effective communication skills required.  

  • Self-motivated individual who can work independently or collaboratively within a team, required.  

  • Ability to respond to clients by traveling when needed to address repairs or maintenance 

  • Strong time management and organizational skills to ensure on-time completion of project assignments.  

  • An active and unrestricted driver license, and a personal vehicle for local work-related assignments.  

  • Ability to sit and stand for long periods of time and lift up to 70 pounds, required.   

  • Ability to clear hospital vendor credentialing requirements.

  • Position may/will require up to date immunizations.

Travel Requirement:   

  • Full-time commitment with travel flexibility.  

  • Assignment-based schedule with 40+ hour commitment per week. Travel nationally to support customer needs. There is not a guarantee of 40+ hours per week in this role, but it is the ask.  

  • Driving is considered a business requirement for this role.  Candidates must possess a valid driver’s license and will be subject to a review of their driving record prior to hire.  

  • Personal vehicle required for job-related assignments up to 3 hours from home.  

  • Located within 1 hour of a major airport.  

  • Travel, and your time traveling is paid.  

Preferred Qualifications: 

  • Background in biomedical, networking, military, or field-based technician roles  

  • Experience working in a technical role within a healthcare environment.  

  • Strong computer skills and comfort with troubleshooting with Microsoft Office applications, including Outlook, Excel, Word, and OneNote, etc.  

IQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.  

Benefits: 

  • This position is eligible for our Medical Benefits. 

Vaccine/Immunization/Hospital Credentialing Requirement: A required function of this job requires individuals to enter various healthcare facilities.  Thus, upon selection, individuals must complete healthcare facility credentialing process.  To obtain credentials, individuals must meet the immunization requirements specified by the facility.  Individuals are typically required to have completed/up to date: Measles, Mumps & Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria & Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)). Please note, IQVIA complies with all applicable laws regarding reasonable accommodations or exemptions for religious, medical, or other legally protected reasons. However, our client’s requirements may supersede this.   

Note: This role is not eligible for visa sponsorship. Candidates must have authorization to work in the US without the need for sponsorship. 

#LI-CES

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role is $35-$38 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

About the Company

I

IQVIA

IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward. Healthcare is an industry designed to help humans. As a global community, we continuously invest and commit to advancing human health. To deliver value and real outcomes. To rise to the challenge to find the next breakthrough by making the most of increasingly limited resources. We are inspired by the potential and propelled by the possibilities. We share the vision to drive healthcare forward. To see how we can help accelerate progress and achievements. Others are developing these medical breakthroughs. We do our part by using breakthroughs in insights, technology and human intelligence to reimagine and deliver ways to help make them a reality. It’s bigger than better clinical trials. Or advances in technologies and analytics. Or faster insights. It’s about exploring a new path to better health outcomes via Human Data Science. It’s about harnessing the power of the IQVIA CORE™ to channel the insights, commercial and scientific depth, and executional expertise that drive maximum value for our customers. Motivated by the industry we help, we’re committed to providing solutions that enable life sciences companies to innovate with confidence, maximize opportunities, and, ultimately, drive human health outcomes forward.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
FOUNDED
1982
WEBSITE
https://www.iqvia.com/