Medication History Specialist WMCG

WellStar Health System Inc

Augusta, GA

JOB DETAILS
SKILLS
Certified Pharmacy Technician (CPhT), Communication Skills, Computer Systems, Customer Support/Service, Data Entry, Discharge Plans, Documentation, Electronic Medical Records, Emergency Care, Emergency Services, Healthcare, Healthcare Providers, High School Diploma, Home Care, Hospital, Interpersonal Skills, Interviewing Skills, Leadership, Medical Office, Medical Records, Medical Tests, Medications, Nursing, Patient Admissions, Pharmacy, Prescription Drugs, Quality Metrics, Reconciliation, Retail, Sales, System Integration (SI), Treatment Plan
LOCATION
Augusta, GA
POSTED
6 days ago

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift

Various (United States of America)

About the Facility

Learn more about Wellstar MCG Health Medical Center, including our teams, culture, and campus environment:

Wellstar MCG Health Medical Center | Wellstar Health System

Hours: Full Time Days, 40 Hours per week

Job Posting

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

A Brief Overview

Reports to Pharmacy Department OR Emergency Services As an integral member of the Emergency Department team the Medication History Specialist (MHS) is responsible for working with patients who have been identified for admission to the hospital in order to obtain and document the best possible medication history. The MHS role is essential to assure high quality and safe care by reducing medication duplications, ommissions and possible errors. The information obtained will be accurately entered into the computer system and it will be used by the physicians, pharmacist, nurse and other healthcare providers as an input into treatment plans and medication orders during hospitalization, and in discharge planning for post hospital transition and care. Must be capable of passing the medication reconciliation competency test for Pharmacy Technicians. Must be able to pass annual competency and quality assurance metrics. Interview and inquiry techniques, with the patient, family, pharmacy's) to compile the best possible medication history. Responsible for entering all home medications into the electronic medical record. Monitor the tracking board for potential admissions and highly complex patients to complete the medication history to assist in the delivery of quality care. Upon notification of patient admission responsible for updating home medication record in electronic medical record to match ordered and or active prescription medications. Possess service excellence skills, setting patient and family at ease, demonstrating, patience and compassion at the bedside. Will work under direction of Pharmacy Leadership, ED Leadership, Medication Safety Officer, and nurses as needed to resolve any discrepancies/errors in home medication orders.

What you will do

  • Customer Service
  • Properly provide customer service during phone calls, team interaction and patient/family interaction.
  • Communicate effectively with all patient populations to gather best possible medication histories.
  • Communicate effectively with pharmacists, nurses, family members and others outside the hospital to gather further medication history information.
  • Demonstrate professionalism and excellent interpersonal skills.
  • Make rounds in the Emergency Department on the nursing staff, physician staff and patients.

20%

  • Medication Reconciliation
  • Obtains and clarifies patient's home medication list by utilizing drug information resources, contacting community pharmacies, contacting physician office for prescription clarification, interviewing patient/family and reviewing prescription bottles brought to the Emergency Department by the patient to ensure proper identification of doses and drugs including prescription medications, over the counter drugs and herbals/supplements.
  • Interacts with and provides medication history and other related patient information to nurses, physicians, pharmacists and other medical professionals as appropriate.

80%

Qualifications

  • High School Diploma General Required and
  • Minimum 2 years pharmacy technician experience Required
  • retail experience Preferred
  • CPHT - Cert Pharmacy Tech
  • PHT - Registered Pharmacy Tech

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.

About the Company

W

WellStar Health System Inc

As the largest healthcare system in the suburbs of Atlanta, WellStar serves more than a million patients a year within our hospitals, health parks, urgent care centers, and medical practices in NW Atlanta. We are a leading not-for-profit health system with state-of-the-art medical technology and a world-class employee family. Onsite concierge services, pension plans and job sharing are just the start of our innovative vision of a ‘Work Life Well Lived!’

COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
FOUNDED
1997
WEBSITE
http://www.wellstarcareers.org/index.asp