Medical Surgical Services Clinical Coordinator

Job Title: Clinical Coordinator Department: Medical-Surgical Services

Reports to: Director of Medical-Surgical Services Department Status: Hourly

Job Summary:

Primary responsibility is to provide administrative support and assistance to Medical Surgical Director.

Duties/Responsibilities:

• Maintain discretion with sensitive, confidential information concerning physicians, employees and patient related material, as well as information contained in minutes, letters, and other documents.
• KRONOS
• Create and maintain staff schedules and obtain replacement/additional staff when applicable
• Receive and screen telephone calls and process department specific mail.
• Ordering department supplies
• Develop and monitor department budget with Director. Work with the accounting department on budget and monitoring for the department.
• Information collection, communication follow-up, organizing and maintaining files as well as coordinating various paperwork associated with projects.
• Attend meetings and participate on committees as directed/required.
• Compose correspondence, memos, reports and minutes as instructed or required.
• Create and maintain reports
• Perform filing and record-keeping to allow for easy retrieval of information in a timely manner.
• Maintain staff files and competencies, schedule CPR, ALS and other mandatory trainings/classes and track compliance. Maintain employee files to comply with all regulatory agency requirements (e.g. DOH and Joint Commission Standards)
• Maintain new employee folders and schedules by coordinating with Human Resources.
• Help Desk Tickets-submit and coordinate
• Demonstrate supportive and understanding communication and behavior when in contact with guest, (patients, visitors, clients, physicians, employees, volunteers, etc.), always displaying positive guest relations.
• Perform other duties as directed by supervisor.

Required Skills/Abilities (Unit Specific):

• Professionalism and business acumen appropriate for working with guests, physicians, employees and volunteers.
• Ability to create superior patient experiences while generating positive guest relations in an office setting.
• Proficient in standard computer programs, including Microsoft Office Suite, with excellent typing skills.
• Excellent verbal and written communication skills, as well as active listening skills.
• Excellent time management skills, organizational skills, and ability to handle several tasks simultaneously.

Education and Experience:

• High school diploma or equivalent required
• Previous office experience preferred
• Healthcare experience preferred

Working Conditions:

• Extended periods of sitting, using standard office equipment including, but not limited to computers, phones, scanners, fax machines, printers, etc.
• Requires attendance of seminars, workshops, conferences when appropriate.
• Requires leading and/or attending staff and executive meetings.
• Occasionally requires assembling, using, and/or maintaining department equipment.
• Occasionally requires prolonged periods of standing and walking with the ability to lift, push or pull up to 15 lbs. using proper body mechanics.
• Actively participates in Quality Assurance Programs and in-service programs; completes department specific requirements/competencies; attends all mandatory classes as required; participates in meetings and committees as assigned.
• Complies with DOH requirements for annual health assessments and required immunizations.

Pay Range: $20.20/hr

Employee salary is based on commensurate experience and other qualifications.

About Oswego Health:
The mission of Oswego Health is to provide accessible, quality care and improve the health of residents throughout Oswego County. As a nonprofit healthcare system established in 1881, Oswego Health is proud to be Oswego County’s largest private employer. More than 1,300 employees spread throughout its 18 locations, work for the Oswego Health system, which includes the 132-bed community Oswego Hospital, a 32-bed psychiatric acute-care facility with multiple outpatient behavioral health service locations, The Manor at Seneca Hill, a 120-bed skilled nursing facility, and Springside at Seneca Hill, an independent retirement community. The health system also operates Oswego Health Home Care, the only hospital-based certified home healthcare agency in the County, as well as two outpatient centers, including the Fulton Medical Center, offering urgent care, lab, medical imaging, physical therapy, and occupational health services, and the Central Square Medical Center, offering urgent care, lab, medical imaging, and physical therapy services. In addition, the healthcare system includes Oswego Health Medical Practice, a multi-specialty medical group offering the community accessible, high-quality healthcare. 100+ physicians and advanced practice providers offer an extensive array of services across CNY, including primary care and specialty care in the areas of orthopedics, cardiology, ENT, gastroenterology, breast care, general surgery, urology, and bariatrics.

EQUAL EMPLOYMENT OPPORTUNITY

Oswego Health is committed to providing equal opportunity in all employment-related matters, without regard to race (including traits historically associated with race), creed, color, religion, sex/gender, national origin, age, marital or familial status, disability, pregnancy-related condition, sexual orientation, gender identity, gender expression, transgender status, citizenship status, ancestry, arrest/conviction record, military or veteran status, domestic violence victim status, genetic predisposition or carrier status, reproductive health decision making, relationship or association with a member of a protected category, or any other legally protected characteristic. Decisions affecting your position including, but not limited to, recruitment, hiring, placement, promotion, transfer, compensation, benefits, training, tuition assistance, leaves of absence, disciplinary action, layoff/recall, and terminations will be made in accordance with this policy.