Medical Support Assistant - Heart Rhythm Inst. Roseville - Days

Location: Hearth Rhythm Institute - Roseville 25195 Kelly Rd Suite A Roseville, MI 48066

From the Hiring manager: Medical office reception/front desk experience required. Epic experience preferred. Ability to travel to time share location 1-2 afternoons per week.

Shift: Days 8:00 AM - 4:30 PM. No weekends.

RESPONSIBILITIES:

• Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.
• Greets patients and visitors, checks patients in and out, and obtains necessary documentation.
• Verifies and enters demographic information.
• Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.
• Enters, reviews and submits charges for patient procedures and services daily.
• Collects co-payments and reconciles all daily reports and deposits for accuracy.
• Provides general office and clerical support to assigned area.

EDUCATION/EXPERIENCE REQUIRED: High school diploma or G.E.D. equivalent. At least one (1) year of related experience preferred. Basic computer knowledge and keyboarding skills preferred. Ability to perform a wide variety of clinical skills as related to ambulatory patient care preferred. Ability to problem-solve preferred. Possess effective interpersonal and communication skills preferred. CERTIFICATIONS/LICENSURES REQUIRED: Current BLS-C upon hire or successful completion by end of orientation.

Additional Information

• Organization: Henry Ford Health St. John Hospital
• Department: HFSJH_MG Heart Rhythm Inst.
• Shift: Day Job
• Union Code: Not Applicable