Medical Staff Office Analyst | South Portland, ME

SUMMARY: Working under the direction of the MSO Manager, the Medical Staff Office Analyst will execute strategic initiatives to ensure that all of InterMed’s Medical Staff are appropriately evaluated for performance and privileges using innovative, state-of-the art provider data management tools to transform the Medical Staff Office processes. 

CORE RESPONSIBILITIES: 

• Oversee day-to-day aspects of assigned projects to ensure each project is on time and with a high level of quality, while delivering all key milestones. 
• Implementation and maintenance of innovative, state-of-the art provider data management tools to carry out performance evaluation, credentialing and privileging processes for Medical Staff 
• Database management including query and report generation. Ability to make sound administrative/procedural decisions and judgments. 
• Communicate project updates succinctly, clearly, and regularly to key stakeholders and senior management. 
• Identify risks and capacity constraints. Leverage problem-solving skills and proactively work to mitigate risks independently.  
• Support the development of department outcomes and process measures. 
• Creatively seeks solutions to foster continuous quality and process improvement. 
• Works in partnership with the clinical teams, practice leadership, and senior leadership teams to launch and execute Medical Staff Office Programs 
• Maintains strict confidentiality in alignment with HIPAA (Health Insurance Portability and Accountability) guidelines and InterMed policies. 
• Perform other duties to support the mission, vision and values of InterMed. 

MISSION AND VALUES: 

• Follows InterMed’s mission to provide patient-centered primary care, putting the patient first to deliver high quality, high value care. 
• Provide the highest quality care to our patients with a level of service that exceeds their expectations. 
• Maintain a positive attitude and always treat our patients and each other with dignity and respect. 
• Insist on honesty and integrity from each other and our business partners. 
• Make teamwork a core component of our relationships between physicians, colleagues, and patients. 
• Embrace change to better serve our patients. 
• Use business practices that feature individual accountability and group responsibility to ensure delivery of high value healthcare. 
• Have fun as we carry out our mission to serve. 

KNOWLEDGE, SKILLS, AND ABILITIES: 

Education: 

• High School diploma or equivalent required 
• Bachelor’s degree or a combination of school and related work experience preferred 

Experience: 

• Experience in healthcare credentialing and privileging preferred 
• Information research experience preferred 
• Excellent communication skills both oral and written; able to write clearly and succinctly in a variety of communication settings and styles 
• Strong computer skills; Microsoft Word, Excel, and electronic medical records; experience with electronic credentialing and privileging platform preferred 
• Ability to analyze, interpret, and draw inferences from research ndings, and prepare reports.  
• Highly organized with strong attention to detail; demonstrated competency in problem solving and managing competing priorities, deadlines and tasks.  
• Experienced in process improvement tools and methodologies. 
• Demonstrated ability to maintain project timelines and hold others accountable.  
• Strong analytical skills and experience analyzing and interpreting health care metrics. 
• Database management skills including query and report generation. Ability to make sound administrative/procedural decisions and judgments.