Administrative Skills, Calendar Management, Clinical Practices/Protocols, HIPAA (Health Insurance Portability and Accountability Act), Healthcare Providers, Patient Follow-up, Plan Meetings, Psychiatry and Mental Health, Regulatory Compliance, Telephone Skills
Kennett Square, Pennsylvania
PURPOSE STATEMENT:
Perform general clerical duties in accordance with the office procedures of the facility.
Responsibilities:
ESSENTIAL FUNCTIONS:
- Responsible for handling general administrative duties.
- Keep track of inventory and work with supply vendors to ensure a well-stocked office.
- Answer and transfer telephone calls or take messages.
- Copy, file and update paper and electronic documents.
- Schedule and coordinate appointments for the in-house psychiatric provider
- Arrange and manage external appointments with outside healthcare providers
- Maintain accurate and up-to-date patient schedules
- Monitor compliance for dual-diagnosis patients, ensuring all required appointments are scheduled and completed within appropriate timeframes
- Track and document patient attendance and follow-up needs
- Communicate with patients, providers, and care teams regarding scheduling and changes
- Ensure all scheduling aligns with clinical guidelines and compliance requirements
- Maintain confidentiality in accordance with HIPAA and organizational policies
OTHER FUNCTIONS:
- Perform other functions and tasks as assigned.
Qualifications:
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
- High School diploma or equivalent required.
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances
(e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.
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Bowling Green Inn of Brandywine