Medical Secretary - FT

Virtua Health Administrative Support

Location: Lourdes Ambulatory - Camden - 1601 Haddon Ave

Remote Type: On-Site

Employment Type: Employee

Employment Classification: Regular

Time Type: Full time

Work Shift: 1st Shift (United States of America)

Total Weekly Hours: 40

Additional Locations: Kresson Road - 63 Kresson Rd

Summary: Provides secretarial and administrative support using knowledge of medical terminology and procedures in a hospital, clinic, or laboratory environment. Compiles information for recording purposes and prepares reports. Screens and directs telephone calls, schedules appointments, greets patients, visitors, and maintains patient flow.

Position Responsibilities:

• Greets patients and other visitors. Maintains patient flow. Addresses and resolves routine inquiries.
• Screens and handles any calls and/or correspondence for requests for materials, records, patient appointment, ensuring HIPPA guidelines are followed.
• Sorts and distributes mail.
• Performs general registration and billing, obtaining pre-certifications, verifying appropriate coding, insurance, co-pays, medical records, and referrals.
• Acts as a liaison with Patient Accounting and/or Physician billing services as required to clarify billing and charge issues.
• Produces, processes and maintains required documentation and reports such as productivity/utilization, medical records, customer surveys, audits, financial reports, staff certifications/licenses.
• Schedules management appointments, meetings, conferences. Prepares meeting minutes and memos. May maintain calendars/itinerary for management personnel as requested.
• Assists in orienting new office staff; participates in performance improvement initiatives; coordinates and maintains support personnel schedules.
• May lead work of other clerical or administrative support personnel on a project basis, as assigned, or as necessary to ensure smooth office work flow.
• Maintains office equipment (copier, fax, etc.), ensures par levels of office supplies and maintains disposition of clinical materials as required by regulatory agencies.

Position Qualifications Required / Experience Required:

• Proficiency in using computers (data entry, word processing, report production).
• Working knowledge of medical terminology.
• Excellent communication skills (verbal-written-listening) in order to interact with patients, medical staff and other internal/external clientele.
• Strong organizational skills ability to use sound judgment to prioritize duties.
• Familiarity with department policies and procedures or ability to quickly learn and operate within those parameters.
• One year experience in a medical setting preferred.
• Required Education: High School diploma or G.E.D.
• Associate's Degree in Medical Secretarial Science preferred.

Hourly Rate: $18.89 - $27.81 The actual salary/rate will vary based on applicant's experience as well as internal equity and alignment with market data. Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.