Billing, Calendar Management, Clinical Assessment, Clinical Competency, Clinical Support, Communication Skills, Compensation and Benefits, Detail Oriented, Documentation, Electrocardiogram, Electronic Medical Records, Health Insurance, Healthcare, Life Insurance, Maintain Compliance, Medical Affairs, Medical Billing, Medical Records, Onboarding, Organizational Skills, Patient Care, Patient Charts, Patient Registration, Philosophy, Phlebotomy, Presentation/Verbal Skills, Privacy Regulations, Public Transport, Regulatory Compliance, Staff Training, Time Management
We are seeking a Medical Administrative Specialist to support our physicians and administrative team in delivering an exceptional patient experience.
This is not a passive front desk role. The ideal candidate takes initiative, anticipates needs, and takes pride in maintaining an organized, efficient, and welcoming clinical environment. This position is primarily administrative, with hands-on clinical support responsibilities as needed.
Work Schedule: Monday through Friday, 745AM-430PM, with an hour break for lunch.
Core Responsibilities:
Patient Experience & Front Desk Oversight
- Greet and assist patients in a professional and welcoming manner.
- Oversee appointment scheduling, reminders, and calendar management to ensure accuracy and efficiency.
- Manage prescription requests, referrals, and patient communications in a timely and organized manner.
- Prepare patient charts and ensure complete, accurate documentation.
- Maintain confidentiality and compliance with privacy regulations.
- Maintain an orderly, polished reception area and workspace.
- Coordinate closely with physicians and team members to support seamless patient care.
- Support onboarding and training of new administrative staff as needed.
New Patient Enrollment & Coordination
- Guide prospective patients through membership enrollment, billing structure, and practice philosophy.
- Communicate clearly and professionally with potential new members, ensuring timely follow-up.
- Register patients within billing and EMR platforms, confirm documentation, and request prior medical records.
- Maintain and communicate with the patient waitlist as needed.
Clinical Support (Training Provided)
- Collect vital signs, room patients, and prepare exam rooms.
- Perform EKGs, blood draws, and point-of-care testing as needed (training provided).
- Process and document laboratory results accurately.
- Maintain exam room, lab, and office supply organization in coordination with the practice manager.
- Provide general clinical support to physicians and PAs as appropriate.
Qualifications
- Previous experience in medical administration, clinical support, or a related field preferred.
- Medical students or individuals with a strong interest in healthcare are encouraged to apply.
- Strong organizational skills and exceptional attention to detail.
- Clear, professional written and verbal communication.
- Demonstrated initiative and ability to work independently in a structured environment.
- Professionalism, discretion, and sound judgment in a small-team setting.
- Willingness to learn clinical support skills.
Compensation & Benefits
Starting compensation: $23–$28 per hour, depending on experience.
Additional compensation growth is available based on demonstrated performance, responsibility, and tenure.
Benefits include:
- 401(k) with employer match
- Employer-sponsored health insurance (with buy-up options)
- Employer-sponsored short-term disability
- $15,000 life insurance policy
- 3 weeks of PTO
- Office closed on all federal holidays
- Company-paid parking or public transportation stipend
- Two sets of company scrubs
Interview Process:
Selected candidates will participate in a structured, multi-stage interview process, including both virtual and in-person meetings with members of our team.
Please submit your application through this portal only. We thoughtfully review each application and will contact candidates who move forward in the process.