Medical Support Assistant
Duties and responsibilities include but are not limited to:
- The Medical Support Assistant (MSA) provides administrative support across inter-professional clinics and determines the needs of the Veteran/caregiver
- Responsible for scheduling and rescheduling appointments, referring patients to other medical specialty clinics
- Reviewing and documenting clinical and administrative electronic health records (EHR)
- MSA refers all questions regarding medical attention to the appropriate health care member
- Monitoring appointment requests from multiple electronic sources; gathering and obtaining medical information from patients; processing medication refill requests
.
Requirements:
- United States Citizenship
- 6+ months experience of clerical, office, customer service, or other administrative work, preferably in a patient-care setting
- Education:
One (1) year above high school, or equivalent combination of experience and education
Position Highlights:
- Work Schedule:
Full time; work schedule will be determined upon selection
- Onsite:
Role is in-person at the [Grand Junction, Colorado VA Medical Center](https://www.va.gov/western-colorado-health-care/locations/grand-junction-va-medical-center/){rel="noopener noreferrer" target="_blank"}
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- Strong work/life balance
at a mid-sized medical facility with a strong patient focus
- Paid Time Off:
Accrual of annual leave/PTO and sick leave plus 11 paid federal holidays
- Excellent Federal Benefits:
- Medical, Dental, Vision, and more health benefits
- Retirement:
Social Security plus traditional federal pension (5-year vest), and federal 401K
- Compensation:
Competitive base salary range: $39,779 - $64,940.
About Grand Junction, Colorado and the VA Medical Center:
The [Grand Junction VAMC](https://www.va.gov/western-colorado-health-care/locations/grand-junction-va-medical-center/){rel="noopener noreferrer" target="_blank"}
services those who serve our country providing critical medical services including acute and chronic inpatient and outpatient care. The facility consists of 53-bed capabilities for surgical procedures, specialty care, mental health in/outpatient services, as well as a Community Living Center, and social programs and services. The service area encompasses western Colorado and eastern Utah regions and includes the primary VAMC plus four satellite clinics.
[Grand Junction](http://www.visitgrandjunction.com/){rel="noopener noreferrer" target="_blank"}
is an outdoor recreational hub; a medium-size metro area set in the high desert and mesas of the Rocky Mountains. Come enjoy the majestic beauty and mild climate of the western Colorado canyons and countryside. Recognized as 2024's #1 Best Place to Live in Colorado by USA Today, Grand Junction is worth checking out.
Click the link to view the full job description and apply direct: [https://www.usajobs.gov/job/840028500](https://www.usajobs.gov/job/840028500){rel="noopener noreferrer" target="_blank"}