Medical Scheduler

LHH Recruitment Solutions is searching for multiple customer service-oriented individuals for a contract-to-hire Patient Scheduling role with a widely successful healthcare network located in the Indianapolis, IN area!

What You'll Be Doing

• Handle a high volume of inbound calls daily to schedule appointments, procedures, and diagnostic tests for patients.
• Make outbound phone calls to referrals to set up new patient accounts for appointments.
• Answer patient questions regarding the process for scheduled appointments and procedures.
• Communicate effectively with patients to ensure their understanding of appointment details and directions.
• Provide exceptional customer service via phone at all times.

Qualifications

• Minimum 1 year of recent call center experience required.
• Ability to multitask and use multiple screens required.
• Ability to showcase and provide excellent customer service required.

Work Hours: 8:00 AM to 5:00 PM M-F

Job Type: Contract-to-hire & 40 hrs/wk

Pay Details: $16.00 per hour

Search managed by: Liam Connery

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.