Calculators, Clinical Laboratory, Communication Skills, English Language, High School Diploma, Hmong Languages, Lift/Move 100 Pounds, Lift/Move 40 Pounds, Mail Processing, Manual Dexterity, Medical Office, Medical Record System, Medical Records, Multilingual, Punjabi Language, Radiography, Record Keeping, Spanish Language, Staff Training, Telephone Skills
30161
General Purpose
The Medical Records Clerk maintains accurate and confidential Electronic Health Records (EHR), ensuring patient documents are properly scanned, filed, and processed.
Essential Duties & Responsibilities
- Maintain accurate and confidential patient EHRs and daily worklists.
- Scan and file medical records, lab results, x-rays, and correspondence.
- Process incoming/outgoing mail and medical record requests, releases, and subpoenas.
- Respond to patient calls regarding medical records.
- Manage patient portal requests and clinical messages.
- Assist with front desk duties as needed.
- Train new Medical Records staff and assist with clinic priorities.
- Perform other duties as assigned.
Qualifications & Requirements
- High School Diploma or GED required.
- Ability to type and file accurately and use a calculator.
- Medical/clerical office experience preferred.
- Bilingual (English/Spanish), (English/Punjabi), or (English/Hmong) preferred but not required.
- Knowledge of Ampla Health's clinic structure, standards, procedures, and protocols.
- Must maintain confidentiality and communicate professionally with patients, staff, and the public.
- Must be able to lift up to 40 pounds and push up to 100 pounds on wheels.
- Must have adequate vision, hearing, communication skills, and manual dexterity.
- Ability to sit, stand, bend, squat, stoop, crouch, reach, kneel, and twist/turn as needed.