Administrative Skills, Calendar Management, Co-Payments, Communication Skills, Demographics, Detail Oriented, Durable Medical Equipment, Electronic Medical Records, HIPAA (Health Insurance Portability and Accountability Act), Insurance, Maintain Compliance, Medical Office, Medical Office Administration, Medical Record System, Medical Records, Medications, Multitasking, Organizational Skills, Patient Assessment, Patient Care Authorizations, Record Keeping, Telephone Skills
We are seeking a reliable and organized Front Desk Receptionist to join our medical office team. The ideal candidate will have experience with patient scheduling, insurance verification, and prior authorizations in a healthcare setting.
Responsibilities:
- Greet and check in patients professionally and courteously
- Schedule appointments and manage incoming phone calls
- Verify insurance eligibility and patient benefits
- Obtain and process prior authorizations for procedures, imaging, medications, and DME
- Maintain accurate patient records and update demographic information
- Collect copays and assist with front office administrative duties
- Coordinate with providers, insurance companies, and patients regarding authorization status
- Ensure HIPAA compliance and confidentiality at all times
Qualifications:
- Previous medical front desk or receptionist experience preferred
- Experience with insurance verification and prior authorizations required
- Knowledge of EMR/EHR systems
- Strong communication and multitasking skills
- Professional, dependable, and detail-oriented
- Spanish is a plus
Job Type: Full-time
Schedule:
Monday to Friday
Experience:
- Medical receptionist/front desk: 3 years preferred
- Prior authorizations: 3 years preferred
- Insurance verification: 3 years preferred
G
Grewal Orthopedic and Spine Care