Billing, Calendar Management, Co-Payments, Customer Support/Service, Data Entry, Detail Oriented, Electronic Medical Records, Healthcare, Insurance, Medical Office, Medical Office Administration, Medical Record System, Medical Records, Medical Terminology, Medical Treatment, Multitasking, Patient Assessment, Patient Charts, Patient Follow-up, Patient Registration, Plan Meetings, Record Keeping, Telephone Skills
We are seeking a detail-oriented Medical Receptionist to support our specialty medical office. This role is essential in managing patient interactions, ensuring smooth administrative operations, and maintaining accurate healthcare records.
Responsibilities
- Schedule and manage patient appointments efficiently
- Register patients and verify their insurance information
- Handle phone inquiries and patient communication professionally
- Maintain and organize patient records and data entry tasks
- Support billing processes and insurance verification
- Provide exceptional customer service to patients and visitors
Required Qualifications
- Minimum of 1 year experience as a medical receptionist
Preferred Qualifications
- Familiarity with medical terminology
- Experience with Electronic Health Records (EHR)
- Proficiency in insurance verification processes
- Strong customer service skills
- Ability to multitask effectively
- Accurate data entry and strong attention to detail
- Maintaining patient records and appointments
- Making and verifying patient appointments
- Perform computerized patient scheduling for appointments
- Make followup appointments for patients and call patients to confirm appointments Contacts bumped patients and reschedule appointments
- Maintaining patient charts and electronic medical records
- Canceling appointments and no-show appointments
- Coordinating patient appointments and outside referrals
- Coordinate and reschedule patients' appointments
- Pull charts for scheduled patient appointments per clinic procedures
- Collect patient information, verify insurance and patient referrals
- Answer phones, schedule internal and outside appointments, check patients
- Answer phones, schedule appointments, and check patients
- Taking phone messages from patients
- Handle scheduling appointments, answering questions, and preparing patient charts
- Making and scheduling patient appointments
- Obtaining and verifying necessary deomgraphic and insurance information, collecting co-pays and deductibles, and scheduling patient appointments
- Obtain insurance information and co-payments from patients
- Work up patient, room patients))
- Received and when calling patients to schedule appointments
- Maintain patient appointments and adhere to office scheduling policies