Medical Receptionist - Many roles!

 Front Desk Receptionists 
Location: Wading River
Employment Type: Full-time
Schedule: Day Hours

We are seeking a dedicated and professional Front Desk Receptionist to join our team in Smithtown/Stony Brook/Wading River. This role will serve as the first point of contact for patients, visitors, and medical staff. As a key member of our office, you will manage patient check-ins, phone calls, appointment scheduling, and various administrative tasks while ensuring a smooth and welcoming experience for patients. Strong communication, multitasking abilities, and a focus on exceptional service are essential.

Key Responsibilities:

• Reception & Greeting: Greet patients and visitors warmly, answering questions and directing them to the appropriate areas within the office.
• Phone Management: Answer, screen, and route phone calls efficiently, addressing patient inquiries or directing them to the appropriate department.
• Patient Check-In/Check-Out: Verify patient demographics, insurance information, and obtain required signatures and forms. Ensure all check-in/check-out procedures are completed accurately.
• Appointment Scheduling: Schedule patient appointments, confirm details, and ensure that patients are reminded of any required documentation for their visit.
• Payment Processing: Collect and process payments from patients for services rendered. Maintain accurate records and update billing information as needed.
• HIPAA Compliance: Ensure all patient data and communication are handled in compliance with HIPAA guidelines to protect confidentiality.
• General Administrative Support: Assist with general clerical duties such as filing, data entry, and document preparation.
• Evening/Weekend Coverage: Provide additional coverage for evening and weekend hours as needed.

Qualifications:

• Education: High school diploma or GED required.

• Skills:

• • Proficiency in Microsoft Office (Word, Excel, Outlook).
  • Familiarity with EMR systems is highly desirable.
  • Excellent communication and interpersonal skills.
  • Professional phone etiquette and the ability to communicate clearly with patients and staff.
  • Ability to maintain strong attention to detail while multitasking in a busy environment.
  • Basic knowledge of insurance verification, medical terminology, and office billing practices is a plus.
  • Ability to handle sensitive patient information confidentially.

SALARY 19.78 - 24.72

Resumes to mfesinstine@phaxis.com