Calendar Management, Co-Payments, Communication Skills, Customer Relations, Customer Support/Service, Electronic Medical Records, Epic Systems, Healthcare, Healthcare Providers, Interpersonal Skills, Medical Assistance, Medical Office, Medical Office Administration, Medical Records, Multitasking, Operational Support, Operations, Organizational Skills, Outpatient Care, Patient Assessment, Team Player, Telephone Skills
Front Desk Receptionist – Medical Office (Contract)
?? Lake Success, NY (Onsite)
?? Monday–Friday | 9:00 AM – 5:30 PM (37.5 hours/week)
About the Role
We are currently seeking a professional and patient-focused Front Desk Receptionist to join a busy medical office in Lake Success, NY. This role is essential in supporting daily operations and ensuring a smooth, welcoming experience for patients.
You’ll be joining a collaborative and supportive team environment while helping provide high-quality care and service.
Key Responsibilities
- Greet and check in/check out patients in a friendly and professional manner
- Collect copays and verify patient information
- Schedule and confirm appointments
- Answer incoming calls and respond to patient inquiries
- Update patient records in the system
- Support front desk operations and maintain organized workflows
Qualifications
Required:
- 1–3 years of front desk, administrative, or customer service experience
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
Preferred:
- Previous healthcare or medical office experience
- Familiarity with EMR systems (Epic is a plus)
What We Offer
- Consistent weekday schedule – no weekends
- Opportunity to work with a respected healthcare organization
- Supportive, team-oriented environment
- Great opportunity to grow within healthcare
Work Environment
- Onsite position in a professional medical office
- Dress code: Scrubs
- Team includes providers, medical assistants, and administrative staff who value collaboration and professionalism
Interview Process
- Initial phone screening
- In-person interview
Apply Today!
If you’re a dependable and customer-focused professional looking to grow in a healthcare setting, we’d love to hear from you.