Administrative Skills, Customer Support/Service, Data Entry, Detail Oriented, Electronic Medical Records, Healthcare Software, High School Diploma, Industry Standards, Medical Office, Medical Office Administration, Mentoring, Microsoft Excel, Microsoft Word, Occupational Therapy, Patient Assessment, Patient Care, Patient Charts, Patient Education, Physical Therapy, Schedule Development, Standards of Care, Team Player, Telephone Skills, Time Management, Worker's Compensation
Medical Receptionist - KC Metro
At ARC Physical Therapy+, our mission is simple: be a catalyst of change in the marketplace. Through excellence in care, ARC Physical Therapy+ is committed to helping patients recover quickly and get back to what they love to do. With industry-leading physical, occupational, and hand therapy clinics in Kansas, Missouri, and Arkansas we are here to serve our communities and have been doing so for the past 20 years.
As the leading workers' compensation experts, we are focused on industry standard-setting outcomes and individualized treatment that translates to attention to detail, improved patient education, communication, and motivation. If you share the same commitment as we do, want to sharpen, or learn new skills, and love what you do daily, this position may be what you are looking for!
Job Description
As a Medical Receptionist at ARC Physical Therapy+, you will play a crucial role in ensuring the efficient and productive flow of patients. This position also involves being the point of contact for all non-clinical patient services.
- Greet patients and provide exceptional customer service
- Coordinate patient care from initial check-in to treatment and check-out
- Answer phones and manage electronic scheduling
- Perform data entry and verify personal/financial information
- Maintain patient charts and electronic medical records
- Collect, post, and deposit patient payments
- Fax, file, and complete any other administrative duties as needed
Qualifications
- High school graduate or equivalent
- 1+ years of previous medical front office experience preferred
- Excellent telephone and customer service skills
- Proficiency in Word and Excel; experience with medical software preferred
- Availability and flexibility with work hours
- Strong attention to detail and time management skills
- Ability to work as part of a team and demonstrate a positive, energetic attitude
Additional Information
- Competitive salary
- Excellent benefits package including 401k, health, dental, and generous paid time off
- Multiple opportunities for professional development, specialization, and leadership
- New graduate mentoring
- Continuing education
- Employee discount plans
- Employee Assistance Program (EAP)
- Investment from a company that wants you to succeed and thrive
Job Location
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U.S. Physical Therapy
U.S. Physical Therapy is one of the largest publicly-traded, pure-play operator of outpatient physical and occupational therapy clinics.
The clinics provide pre- and post-operative care for a variety of orthopedic-related disorders and sports-related injuries, rehabilitation of injured workers and preventative care. USPh also manages physical therapy facilities for third parties, including physician groups and hospitals. Each of USPh’s clinics are directed by a licensed physical therapist that drive patient volume via local physicians, former patients and other referral sources. Marketing representatives are used to further augment sales.
USPh has grown its business through a combination of de novo development and strategic acquisitions. The strategic acquisitions has accelerated the Company’s growth, and are structured with significant ownership retained by the practice owners and founders.